Address: New Delhi | Website: Www.herofincorp.com |
Because of deep financial crisis and health issue I was unable to pay my EMI and I have already mailed herofin before my due dates to extend it. But one day when I was not at my home and I was outside, I recieved a call from Prasanjit Bhattacharya ([protected]) and Tarak Mullick ([protected]) and they discussed the issue and I told them I was not in my home my 80-year-old parents are there in the house and please dont disturb them, you come when I am there but this Mr Prasanjit forcibly wants to meet my parents and discuss the loan with them which is against RBI policy. They were talking in a rude behavior also. Being out of home I am afraid they might make my parents ill if they do so. Please take necessary action against them and let me know what steps you have taken. If your institution dont take any necessary action I will initiate a complaint to RBI. In addition to above complaint few days back this person Prasanjit Bhattacharya ([protected]) threaten me that he will come to my house without informing me as I told him you are free to come, but before coming atleast inform me. Hope your organisation will take necessary steps and please let me know also, and until you take some steps please dont send any agents to my house, this is as per RBI guidelines. After this issue is solved and I am satisfied then you can send again. Chat transcript attached of this person. If you don't take necessary action, I will be bound to forward this to RBI. Was this information helpful? |
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