Hero Motocorp — servicing

Address: Jhansi, Uttar Pradesh, 284401
Website: www.heromotocorp.com/en-in

Sir/Mam,
my name is mohsin khan and i am from jhansi, UP. 2 month ago i was serviced my Hero Pleasure at Suri Automobiles. my vehicle problem is that it was not running after starting, so i talk to mechanic about my problem, they said engine is jam and some parts will be changed, i am ok with that. when he serviced and check out me my whole exp. was 12000 approx. after that my vehicle working good. but after 1 week that shwoing same problem, i complaint again at service center they said i have to take vehicle on service center, for your kind INfo my house from the service center is 26 kM. i take my vehicle on a loading and then reach at service center, they said coil plate is doing problem so we have to change it, i said ok and they changed it, then my exp. is 1500 approx. after that i came to my location. after some days thats starting same problem, now you tell me, what i do, i think your mechanic can't find proper problem in vehicle. i gave 15000 approx but problem is still same. when i call to mechanic so he said, i am in out of city and that's not my fault, we have no guarantee for that problem, if i gave full money to service center so why service center not take responsibility for his fault. now i am disappoint with your services. so tell me what i do for that.
Was this information helpful?
No (0)
Yes (0)
Hero MotoCorp customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hero MotoCorp
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    4%
    Complaints
    6255
    Pending
    0
    Resolved
    257
    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
    Hero MotoCorp Address
    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
    View all Hero MotoCorp contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR