Hi Reach Broadband — for new connection too delay

Address: Bn reddy nagar, Hyderabad, Telangana, 500079

I paramesh, i paid the money 21/06/2019, 4250/-, target date (Connection) 23/06/2019. But didnt give the connection yet. They or not lift the phones, i called customer service, they also forward to one hour and hour. Finnalky no progress.. I contacted anthor network, they told give me two hours i will fix the connection. Of course you have lot of connections, but you didn't complete the target dates. Why i can choose this. Its very foolish decision to my side.