Hi Reach Broadband — internet connection getting disconnected very very very frequently

Hi Reach Team,
This is to bring to your notice that i am a residence of kazipet, Bapujinagar.
We have taken your Internet connection 3 days ago on 30th of June. But since the very first day we are facing lot of interruption in the connection. It is getting disconnected very frequently in every 30 mins. I have raised complaint with "Hi Reach" customer care many times but no one attended the site for fixing the issue. Your executive or technical person has closed the complaint without even coming to the site, the complaint number which was closed without attending is :2704349. Every time we call customer care they will just tell that technician will attend within an hour or two hours. But no one will come. We are fed up raising complaints to customer care. "Hi Reach" connection turned out to be a very very painful experience for us. I thought of taking 2 more connections of "Hi Reach" for my relatives too. But now i wont suggest them this connection and also i will withdraw my connection from "Hi Reach". I regret very badly that i have opted for "Hi Reach". It is very irresponsible behavior shown by "Hi Reach" team. We are working from home and we are in very much need of proper connection. Atleast "Hi Reach" team is not at all taking initiative to fix the issue despite of informing them so many times. Such a bad Service. Am very much disappointed with "Hi Reach" .