Hi Reach Broadband — no proper connection and customer service

Address: 506001

We have renewed our wifi 1 year plan15mbps, 80gb. But the download speed that i got was 24kbps the next day. So, i have called the executive who has offered the plan and he didn’t pick the calls. Later we contacted the customer care and they didn’t send any technicians. We have called then the next day again, and a technician came to check the speed issues. But i noticed that they cheated saying 80gb but the account mentioned 60gb limit. I have contacted the customer care but no action was taken. Agin that evening the connection was completely lost. I am fed up with this and i want to get the refund for that. None of the executives are responding properly.