[Resolved]  Hinduja Leyland Finance — claim payment not received

Address: Swaroop Nagar, New Delhi

R/sir,
I purchased thereof said two wheeler vide invoice 14in000212 dtd 04/05/2014 from dealer narela automatries pvt ltd to get it hypotheticate from hinduja leyland finance ltd, and my vehicle rc dl11sj1119 got stolen in the same month, i lodged a fir in respective police station, later i submitted documents for claim through an agent visited at my house to collect all documents as he advised, i handed over complete documents according to his requirement, but few days before i was again called by one executive from financier to collect due installment, i asked him the status of claim because i am waiting from last 4-5 years, but no one is helping me to know the status, and when i ask for noc, financier says first arrange to provide claim remittance, later they provide noc, today i tried to contact directly in icici lombard to know the status, i came to know that claim had already been disbursed to hinduja leyland finance ltd through star service center vide claim number mot03795004, even though the financier is forcing me regularly to call once in a month for payment of installment, it is matter of harassment.
Request you to please check the status and confirm if the payment had already been released by icici lombard, why did we issue noc and rest of balance amount which had to be credited in our account against total claim amount.

Claim number: mot03795004, policy no. 3005/[protected]/00/[protected], icici lombard, policy holder: ashok kumar, two wheeler: dream yuga, pur invoice no. 14in00212 dtd 04/05/2014, rc - dl11sj1119

Thanks & regards,
Ashok kumar
M: +91 [protected]
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Jul 28, 2019
Complaint marked as Resolved 
Hinduja Leyland Finance customer support has been notified about the posted complaint.
Verified Support
Jun 27, 2019
Hinduja Leyland Finance Customer Care's response
Dear Mr. Ashok Kumar,
Your complaint has been forwarded to the respective team and allow them to revert to back. meanwhile if you have further clarification please write to [protected]@hindujaleylandfinance.com or call our customer care at [protected]
 
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