[Resolved]  Hinduja Leyland Finance — non removal of my name from cibil list by hinduja leyland finance

Address: East Singhbhum, Jharkhand, 831018

Dear sir,
I, prashant kumar, was a guarantor for the four wheeler loan taken by my colleague mr. Sakur gouri shankar prasad on 25.07.2011 from m/s hinduja leyland finance vide vehicle loan contract no: jhjmja00123, engine no - 2kd6815676 and chasis no: mbj11jv[protected], for which full and final settled amount has been paid on 15.09.2017 and “settlement letter was also issued on 19.09.2017.
Despite the full and final settlement and issuance of “settlement letter” an amount of ~ rs. 80, 000/- (Both principle + interest) is still showing as outstanding against my name at cibil, which is adversely impacting my cibil rating. The account status at cibil is still shown as “active”.
Despite my repeated requests since october 2017 your jamshedpur branch didn’t bother to take any action to remove the aforesaid outstanding amount against my name.
I enclose herewith a summary of the credit account information along with the settlement letter dated 19th sep 2017, for your ready reference.
As a last ray of hope to resolve the long pending issue with your jamshedpur office, i would request your kind intervention into the matter and to pass necessary instructions to your jamshedpur office (Mr. Sanjay sinha - mob : [protected], mr. Anil kumar singh – mob: [protected]) to do the needful to remove the said outstanding amount along with interest against my name from cibil and change the account status as “closed” from “active”.

I would appreciate your kind intervention into the matter and be remain obliged to you.