[Resolved]  Hinduja Leyland Finance — original invoice - reg

Address: Tilak Road,Rajahmundry, East Godavari, Andhra Pradesh, +91

Sir,
I, mr. K. Ravi babu from ongole had purchased repo excavator jcb js 205 from your hfl branch, rajahmundry, andhra pradesh for rs. 25, 00, 000. Dated 31st january 2019. Before making payment, when i asked for original invoice copy noc, i had been told its against your rules and assured me that they would provide me original invoice, noc and sale letter after the payment. With the reputation of your finance company had, i trusted and made the deal with you. Later when i requested to hand over the original documents for which i had been assured for, they had given me colour xerox invoice instead of original invoice. When i insisted for the original, they assured me that it will be given in 2 weeks by 20th march 2019 and told me that they have requested to the jcb company to issue the invoice again. Till today there was no progress or response from the branch officials. I have been talking to mr. Dhana raju of visakhapatnam branch, mr. Laxman of rajahmundry branch and mr. Krishna mohan and mr. Gandhi of the head office, vijayawada.
I purchased the machine by taking loan with high interest. As i couldn’t receive the invoice in time, its being tough for me to bear the interest. Every month i am paying interest because of this shortfall of original invoice, i want quick response from your end, hence i request you to take necessary action with prior consideration and do the needful.
The contract no: atvpra00467 for your reference.
Attachments:
1. Xerox invoice for your reference.
2. Noc

Thanks & regards,
K. Ravi babu
+91-[protected].
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May 7, 2019
Complaint marked as Resolved 
Hinduja Leyland Finance customer support has been notified about the posted complaint.
Verified Support
Apr 04, 2019
Hinduja Leyland Finance Customer Care's response
Dear Customer,
This isn’t something we’d want you to experience. Your complaint has been forwarded to the respective team and allow them to revert to back. meanwhile if you have further clarification please write to [protected]@hindujaleylandfinance.com or call our customer care at [protected]
 
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