[Resolved]  Hitachi Air Conditioning India Limited — ac issue _ [protected]

Address: 934, Gali no 1, New Pritam Nagar Sector 16, Karnal, Haryana, 132001

I have purchased ac on 16th june 2019 from flipkart, installation of the same has been done on 21st june 2019, i started facing cooling issues on 25th june and register a complaint to hitachi on 1 july 2019, there technician visited on 2nd july and inform me that some major part are not working and it will take 2 days to replace it. But after that there is no communication or update from hitachi, i am calling hitachi on daily basis but they are just giving me assurance, i dont want to keep this ac now, i cant understand how major parts can get destroyed in just 4 days, there is some major problem in ac, its already been 10 days. I need full refund now including installation.
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Aug 8, 2021
Complaint marked as Resolved 
 
3 Comments

Comments

Dear Shubham,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
CA Shubham Gupta's [Complaint's author] reply, Jul 15, 2019
No representative has called me yet, , , facing issues from last 15 days in brand new AC, , , , ur products are literally garbage and ur customer support as well, , , , , , , , , refund my whole amount asap
Dear Shubham,

Please be assured that our team is already working on your concern. Request you to allow us some time, you will be contacted shortly in this regard.

Regards,
Team Hitachi
Dear Shubham,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

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    Contact Information

    934, Gali no 1, New Pritam Nagar Sector 16, Karnal
    Haryana
    India
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