H&m — Poor return and refund

Website: H&am

Sir/ma'am,
I ordered a product on 8 dec with order id [protected] and I speedily recieved the product on 14th december.However the product was not good so I decided to return it on 16th December wherein the return was confirmed but till now the amount has not been credited so I am requesting a complaint so that the problem would be resolved. Please help me out. I am a daily H&Mcustomer and user and quite frankly I have lost faith as of now. The return details is attached with this mail. Thank you
Contact no : [protected]
Email: [protected]@gmail.com
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