[Resolved] Homeshop18 — about delivery

Atullll

from Jaipur, Rajasthan

May 2, 2019

Address: Darbhanga, Bihar, 847105

I have placed my order on 11th of may and from company delivery date us 26th may by gati courrier and i also told to gati courrier. Regarding this they said that they file my complaint but no response
But till now it was not delivered
I had given my complaint 3 times in customer service
Now they said your product is returned to us. And if want to reorder then price is double.
What non sense
Fraud
Company

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Jun 3, 2019

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Verified Support

May 03, 2019

HomeShop18 Customer Care's response Hi Atul,

We are sorry to hear that you feel that ways. We would assure you that we thrive on creating great experience for our customers. Please do give us an opportunity to improve. Kindly share your order or sub-order number or you may also choose to call us on[protected], Monday to Friday between 10:00 AM to 06:00 PM.

Team HomeShop18
Neeti Mishra

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Comments

Ansar Shahid

from Dehra Dun, Uttarakhand

May 27, 2019

Mobile holder received is changed,
What I chosen/ordered.
Pls revert and send details for return or exchange.
order no.[protected]
My mobile no.
[protected]