[Resolved] Homeshop18 — Fraud product delivery

farhanabdul55

from Noida, Uttar Pradesh

Apr 17, 2017

Address: 110025

Order no. [protected] for Rs 1299.0 is placed. Expect Delivery in 2 working days. Manage your order online at https://goo.gl/OBrbVl. T&C on www.homeshop18.com

this is my order details and today I got a surprise from Homeshop18, A package with 10 local Chinese led bulbs with no branding, in a box without any internal packaging, having a light lesser than a candle. what rubbish it is, I just reject the delivery and hoping a return for my money fom them asap. and I am planning to submit a case in consumer forum because the customer care simply ignored my complaint and they told me "we can not register a complaint for any inconvenience if you are not taking the delivery" there is no value for my time and I know why they are doing this to me because of advanced payments.

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Jun 3, 2017

Complaint marked as Resolved

HomeShop18 customer support has been notified about the posted complaint.

Apr 17, 2017

Updated by farhanabdul55 Order no. [protected] for Rs 1299.0 is placed. Expect Delivery in 2 working days. Manage your order online at https://goo.gl/OBrbVl. T&C on www.homeshop18.com

this is my order details and today I got a surprise from Homeshop18, A package with 10 local Chinese led bulbs with no branding, in a box without any internal packaging, having a light lesser than a candle. what rubbish it is, I just reject the delivery and hoping a return for my money fom them asap. and I am planning to submit a case in consumer forum because the customer care simply ignored my complaint and they told me "we can not register a complaint for any inconvenience if you are not taking the delivery" there is no value for my time and I know why they are doing this to me because of advanced payments.

Verified Support

May 01, 2017

HomeShop18 Customer Care's response Dear Customer,

Greetings from HomeShop18!

We understand your concern and offer our sincere apologies for the inconvenience caused.

We would like to inform you that refund has been initiated against said order number.

Your kind cooperation and patience is requested.

Regards,
HomeShop18 Customer Support