[Resolved]  Homeshop18 — Order was not delivered

Address:

Gautam Buddh Nagar, Uttar Pradesh

Der Sir/ Mam,

i ordered a 3 burner gas stove worth Rs 6400, from homeshop 18 on 24th oct 2014. Delivery was due on 30th 2014. However on 3rd Nov, product was not delivered, but site maintains the status that the delivery is on time. After talking to customer care, they updated the status on 4th nov as delayed. After repeatedly calling customer care, they said that the courier guys have sent them the slip of product delivered with customer signature too where as the product was not even delivered. They are not taking any action and not even bothered. Please help