[Resolved]  HomeTown — late delivery and missing parts

Address: Jamnagar, Gujarat

I bought a zaccuzi bath tub from hometown ahemdabad thaltej. from mr.mukesh sales who never answers phone Call .after i purShased zaccuzi 1st ot was deliverd.very late even after ot was deliverd instalation guy did not come after me calling again and again for installATion yhey send one guy who came with Half material and then said toe.before.2 dAys of my gym opning thay parts.are missing and talked to consern department and they will send it by couriour and he will come back and install it again then till today Its been more them month no onE ce nor they send anything by couriour. after that i came tomKnow that there.is another 2 problems in zaccusi tub one its too Noise how can someone relax in this kind motor noise the pump inside makes too much noise seems there is problem in pumb or motor and other i[censored] touch metal pArts of tub when on there is electriic shock or current which meeans motor or some other part is damaged as per our electrician its not safe to use when u connect earthing wire it trips and Goes in protction mode so pls take my complain in writimg i Called many tes to custer care and tor.Mukesh sales manager and sr.manager but no action had been taken so far pls send tecnician and solve problem or else i will have to complaine in grahak suraksa dept and file complaint againts company for negligence and defective product which will injure some one or Can also kill.some one witj fault of electric shock.
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Aug 8, 2021
Complaint marked as Resolved 
 
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Dear Mr. Chetan,

We hear you and have taken a note of your grievance . Our team is informed on the same and shall get in touch with you at the earliest on the matter. Write to me at [protected]@futuregroup.in with your contact details.

Regards,
Priya
Future Group

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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