HomeTown — Sofa not being Delivered even after 2 weeks of booking from HomeTown Dahisar

Address: Thane, Maharashtra

We had booked a sofa on ?26th July with the details mentioned below. We were told the sofa will be delivered in next 3-5 days or even if there are any delays in warehouse it will be delivered and assembled by 9th Aug-14. While booking the sofa it was made very clear the delivery of the same needs to be done only on a Saturday since that's the only day me or my wife will be available. This was readily agreed on booking. However for the last 2 weeks there as not been any communication from HomeTown and on calling we are told 9th Aug delivery is not possible.The sofa is priced at Rs 60, 000 and we expect better service from HomeTown. If the sofa is not delivered in next 2 day we will be canceling the order and would newer purchase any stuff again from the brand. receipt no-0003883 sr no-[protected] cust id- [protected] Regards: Bharath Poonja +91 [protected]
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2 Comments

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Hi,

We hear you and have taken note of your concern, our team is notified on the same. They shall get in touch with you on the details provided and shall address the matter soon to your satisfaction.Write to us at [protected]@futregroup.in if you should need assistance we shall be glad to help.

Regards,
Priya
Future Group
Hi,

I trust that the product was delivered and that you were contented with the solution provided.For assistance in future write to us at [protected]@futuregroup.in we shall be glad to help.

Regards,
Priya
Future Group

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