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Honesty Net Solutions Complaints & Reviews

hns.net.in
1.2
Updated: Jun 5, 2023
Complaints 111
Resolved
25
Unresolved
86
So far, so good. Honesty Net Solutions is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Honesty Net Solutions will keep up the work and continue to help more customers with their concerns even better 🤝
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Honesty Net Solutions

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2
Service..
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worst customer care department
1
internet connection down since saturday 16th may 2020

Honesty Net Solutions reviews & complaints page 5

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D
Dr Rajesh Shingala
Aug 21, 2016
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Pav-bhaji and misbehaviour of waiter

Address: Jamnagar, Gujarat, 361008

We came at your branch honest chotila gujarat. Order for paubhaji. Chas was not cold asked for ice cube, answer roughly.
Also not giving chatni, no salad give onion
And said that we don't need you we have so manycustomer.
We are fond of your paubhaji, but we never come chotila. My friend is chamber of commerece president at jamnagar mr. Kirit mehta. Mo. [protected].
So please give reply and take action
Thanksbr...
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A
Aditya Pednekar
from Mumbai, Maharashtra
Aug 6, 2016
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No internet connectivity since 1 week

Address: Mumbai City, Maharashtra, 400078
Website: hns.net.in

I have lodged a complaint for rewiring last week and still they are not fixing the issue and there is no internet connectivity for 1 week. I have sent mails to [protected]@hns.net.in and also texted them on whatsapp[protected] and made so many calls but still thier engineer is omming ... If I'm paying for 30 days, I should et 30 days of Internet. 10 days are already lost.. what kind of service is this ?...
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M
madhur_m54
from Gurgaon, Haryana
Jun 18, 2016
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Network unavailability

Address: Mumbai City, Maharashtra, 400078
Website: customer.hnsbroadband.com

Tkt0119485 (No wan connection) was raised on 14/06/2016. Since then hundreds of follow ups have been made. Either they put phone on iv or they will respond by saying we will change the wireless receiver.

Every call attempt made, ends up in moving this issue to a next date. I was asked to recharge my plan on 06/18 and was assured that this will resolve the problem but again i have been given a date of 3 more days.
br...
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R
rohit1100
from Mumbai, Maharashtra
Jun 15, 2016
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Complain about internet renewal

Address: 400059
Website: customer.hnsbroadband.com

This is rahul rai with user id: rahulrai password: rahulrai
today i.e 13th june 2016 I tried to renew my internet plan of 2 mbps with validity 1 month worth Rs.610 . so I recharge succesfull and my bankbalance also deducted sum of Rs.626 But still my internet is not activated and it shows that your internet status is inactive.. Please provide me a satisfactory solution that what shoud I do.. And please have a look on attachment that...
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R
riya2904
from Mumbai, Maharashtra
Jun 6, 2016
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Wifi service issues

Address: 400708
Website: www.hns.net.in

We have been facing wifi service issue and speed issue since a month. When we try to contact nearest hns office of sector 8, airoli navi mumbai -400708 the phone is always busy, they disconnects the call, if they receive they ask us to disconnect the service as they said they cant help.

Is this kind of service is provided to the customers if your brand have a good name?

I have call history of calling 25 times...
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H
HNSSks
from Mumbai, Maharashtra
Jun 6, 2016
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Worst service, rude employees, and false claim about 24/7 service

Address: Mumbai City, Maharashtra, 400042
Website: www.hns.net.in

Honesty Net Solutions claims to provide 24/7 service but they don't live up to that promise. The working hours for customer care number are limited so you'll have to contact them during that period only.

The number also appears to be configured incorrectly so as soon as your call starts ringing, the call is considered online. As such, even if no one picks call for 2 minutes, charges will be levied by mobile company as it is...
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H
hp_kishor
from Mumbai, Maharashtra
Nov 4, 2015
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Very bad connection so much time taken to loading video

Address: Mumbai City, Maharashtra, 400076
Website: www.hns.net.in

Mob. no-[protected]
24/10/15 how i explain i m fed up o[censored]r connection. i have 1mbps/2mbps but it works like a 312kbps.it works so much slow in a laptop and more then in a mobile. how is it possible. you say that at night it gives 2mbps speed how u make a people a fool.u r advertising that ur net is so fast but it is not truth but the fact is that it is very slow.sometimes my connection is gone then sometimes is coming. is this u work....
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P
Parth Mahajan
from Mumbai, Maharashtra
Oct 12, 2015
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Internet Service

Address: Mumbai City, Maharashtra, 400080`
Website: www.hns.net.in

The complain is about HNS Bhandup, not to be mistaken to their Thane center. I have launched the complain to Honesty Net Solutions, regarding slow internet speed on 25th of September 2015 it has been more than 3 weeks today, the company is unable to solve the problem. The complain is about slow internet speed. "I have a package of 10MBPS unlimited downloads." Even after 3 weeks there has not been any serious action taken to resolve...
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C
Customerguru
from Gurgaon, Haryana
Oct 3, 2015
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Internet service provider

I am in Aitoli and have taken the honesty Internet service. This is the worst service I have ever seen. In a month we have to raise at least 20 complaints saying that the Internet is not working and the engineers come and fix in the next day. So basically in a month we will have proper Internet only for 5 to 6 days. Is this why we have taken this service....
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P
pk k
from Delhi, Delhi
Jul 28, 2015
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No good service - as if customers are bourbon for them

Address: Mumbai City, Maharashtra

Hello team,

I am getting fooled by Honesty Net solution Ltd. These people just dont understand the need of the customers. this is the second time in last one month there service is stucked above all they dont even bother to inform to the customers that they are doing some maintenance.

last time their manager directly told that i will not refund a single penny where as i paid for six month package thats not it...
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D
dinesh c p
Jun 28, 2015
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broadband is not working for the last 10 days

Address: Mumbai City, Maharashtra

Inspite of the repeated complaints & also I had personally visited their bhandup office, the problem is not solved . Initially the customer care would always give the assurance the engineer will visit & when I visited their office I was told engineer is not available....
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N
nss04
from Mumbai, Maharashtra
Jun 24, 2015
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False information provided to get connection

Address: Mumbai City, Maharashtra

I stay in L.B.S Marg Bhandup west.I was approached by a sales representative of HNS named Aditya. He provided all false information about their wiring and service provided within our society. I believed him and booked a connection on 12-June. Its been two weeks and even after repeated call to their call centre no one has visited the house for connection. When asked to refund the money back they simply keep saying that they will send someone...
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N
Niteshnk
from Mumbai, Maharashtra
Jun 14, 2015
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Worst service

Address: Mumbai City, Maharashtra

I m a resident of pratap nagar, bhandup west. The service provided from the staff is worst.from last three days I m calling on the landline number provided for help..but the excuses given are the person is on field, he is nearby, he will come in half an hour and so on. It's three days now not a single person has come yet or called.Big time liers.....
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D
datta56
from Mumbai, Maharashtra
Jun 8, 2015
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Bad service and broken Internet connection.

Address: Mumbai City, Maharashtra

This is Manisha, having lots of complaints of Honesty Net provider. As the every day some problem is going to occur with the net connection. If i getting connect with Customer service the call charge is multiply by 3 than normal call rate also the charges are deduction is right after first ring and charge is applicable even when the IVR is going on. When customer executive receives a call asking for the same questions whisch she/he have...
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jackmanu8693
from Mumbai, Maharashtra
May 21, 2015
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Not providing sufficient service

I had submitted my routier on Monday 18th May 2015' But nw its thursday 21 st May 2015, We don't get any response from your office.. It's 2nd time that we are submitted our rouiter... Even all contact numbers are invalid.. Please look after this otherwise we need to take any action......
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M
Manglesh_t
from Mumbai, Maharashtra
May 21, 2015
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Inefficiency to provide proper service.

Address: Mumbai City, Maharashtra

Unable to provide proper service. Inefficiency in resolving consumer issues. Poor service and customer grievance handling. Poor value for money. Internet not working service since past 10 days even after complaining multiple times, the issue haven't been solved yet....
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R
riya2904
from Mumbai, Maharashtra
Apr 11, 2015
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Honesty Net Solutions, Airoli

We have been using Honesty net solutions WiFi service. Now as we have shifted to Sector 8 Airoli, the office here is very disappointing. Nobody answers the call ever at Honesty Net Solutions Airoli sector 8 office. We have been to the office it is always locked. The service is really poor. Please help!...
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U
Umesh4078
from Mumbai, Maharashtra
Jan 12, 2015
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worst service provider-well trained Liars

Address: Mumbai City, Maharashtra

I am using HONESTY NET SOLUTION for past few years. Horrible customer care service. the customer care phone number goes unattended from hours to number of days. and they advertise 365*7*24 kind of helpdesk. Use less helpdesk.all Liars well trained are recruited. every now and then the service stops for number of days and they refuse to provide Engineers saying we dont provide engineers where DLINK routers are installed. Honesty Net Solution...
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uday9854
from Mumbai, Maharashtra
Sep 8, 2014
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Worst ISP in Mumbai

Address: Mumbai City, Maharashtra

Honesty is perhaps the worst ISP in Mumbai. Their staff is very rude, mannerless and impolite. Also they rarely answer phone calls. Me and my friends had to often call 7-8 times before someone bothered to pick up the phone. On top of that call centre is closed on Sundays. If we ask for manager, the standard answer is 'manager is unavailable'. As they are only company in our area they know we have no other choice. The call center number...
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S
sandy roy
from Mumbai, Maharashtra
Aug 12, 2014
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slow internet speed

Address: Mumbai City, Maharashtra

I have renewed my 1month Internet pack but the speed is too slow. it is around 0.51mb download speed. it takes long time to open a page please sir do the neadfulness for or else i will have to move on to another service provider. My user Name: ramesh1973...
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