Hosting Mella — Please active my domain with basic cloud hosting

I had bought a basic plan including a cloud domain from Hosting Mela on 26 September 2024, the payment for which I had paid in Manas ji's account because he had told me that the main account was closed, for which he had also given me a bill, but till date my domain and hosting service has not started and Manas ji is neither replying to my messages nor picking up my calls since then, please take the trouble of activating the services and talk to Manas ji in this regard.
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