Hotstar — account not activated after payment

Address: #139 VILLAGE NANGLI PO BHANOPLI TEHSIL NANGAL DISTRICT ROPAR PUNJAB 140133, Rupnagar, Punjab, 140133
Website: Hotstar

I have paid 365 rupees for a one-year subscription. The amount has been deducted from my account. But my account displays all transactions failed. Please look into the matter. Resolve issue as soon as possible.

Looking forward to your response.
Transaction details

Upi/dr/[protected]/hotstar/hdfc/hotstar. Ra/hotsta
I have already put mail on [protected]@hotstar.com
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Payment paid 399/- but not active subscription

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    Contact Information

    #139 VILLAGE NANGLI PO BHANOPLI TEHSIL NANGAL DISTRICT ROPAR PUNJAB 140133, Nangal
    Punjab
    India
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