Hotstar — Hotstar has made unauthorized transaction on my account

Address: Www.Hotstar.com, Gurgoan
Website: www.hotstar.comm

I suddenly see a text message of rs365/- deducted from citibank account for a transaction towards, www hotstar, gurgoan. I have not made this transaction. How can the amount be deducted without an otp authentication by customer.

Hotstar was simply supposed to disable the service after the subscription period. This unethical, crime. Integrity issue with such a reputed name like hotstar. They cannot take money without customer's consent - it is case of cheating, theft and mistrust with it's subscribers! Please refund my amount back!
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    Www.Hotstar.com, Gurgoan
    India
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