[Resolved] Housefull — NO REPLACEMENT PROVIDED FOR FUNGUS PROBLEM

BHARATH SHANMUGAM

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

There was fungus problem in my wooden cot, wardrobe and side table during the 1st period of warranty. I faced this problem twice in the warranty period. When it came for the 2nd time, I demanded to provide replacement but they told this time we will go for chemical solution and if it repeats again we will surely give replacement. This was committed by Housefull representative via e-mail. Now I am facing the same problem and when I asked for replacement, they told it can only be serviced. I am totally unhappy with the service provided by Housefull.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Housefull customer support has been notified about the posted complaint.

Verified Support

Jun 12, 2015

Housefull International Furniture Customer Care's response Hii BHARATH SHANMUGAM I apologize for the inconvenience caused. I hope your issue has been address but in case its not then I would like to request for your order number or contact details so that we can speak and resolve the issue with regards to the product purchased by you Awaiting your reply and details. Regards, Anees Shaikh