Housejoy.in — Not giving refund

I have made booking and signed master agreement in feb 2021. In line with requirement I have paid 10Lakh amount to them.
Due to unfortunate circumstances I have to cancel the my house construction and hence i have requested house joy to cancel the project in Mar 2021. Also I have asked them to refund the money. The only thing till date provided by Housejoy is 2D floorplan of my house and soil survey report.
It has been 4 month since then, no-one from housejoy is responding. Our project cordinator Saranya (previously Chethana) informed me on 26th Jun that Housejoy will not be able to refund the money. Upon objection from my side she said that they will refund but there will delay. It could take more than 6 months since they ran out of fund.

During sale (by Hemant, he also left) Housejoy agreed to everything we asked for and we thought they are better organized but now I feel that going to them was my biggest mistake.

I dont understand an company like housejoy even after 4 month is not able to refund my money. While demanding money they are persuasive and will call you day and night and now when I want refund they are not even responding to my calls or email.

As per last conversation from Saranya, she promissed to get back with refund detail on 5th July, yet here I am still waiting