[Resolved]  Hp Gas — Delay in refill and non responsive staff

Address: Madhepur bus stand , madhepur, madhubani , Bihar - 847408

It’s been 2 months since i got my consumer id transferred to ranauque hp gas gramin vitrak agency from a hp gas agency in marauna. Since then i have booked the cylinder 2 times the first time he kept delaying it again and again i had to call him multiple times to deliver my refill gas cylinder and after almost calling him for everyday continue for 2 weeks he delivered my cylinder around 18-20 days later. Then this time again i have booked my cylinder 2 weeks back and he is again doing the same thing i even talked to him directly on the agency on why he’s doing this he put all the blame on the driver saying he’s not listening to him. But 3-4 days back he had blocked my number. That is how he’s behaving with his customer. His mobile number is [protected]
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Dec 3, 2024
Complaint marked as Resolved 
So, basically i had been contacted by hpcl and consumer affairs officials regarding the issue and my complaint was successfully forwarded to the relevant officials. The agency also provided a written application to take my complaint back regarding the same when delivering my cylinder today. I would like to express my deepest gratitude for solving my issue. And would like to appreciate all the involved officials for their effors Regards Gourav Mishra
Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
 
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    +91 14 1274 0087
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    Petroleum House, 17, Jamshedji Tata Road, Mumbai, Maharashtra, India - 400020
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