HTC — About htc 816 g lcd damaged

Address:Kurukshetra, Haryana

Myself jeetu thareja and i reside from kurukshetra district in haryana.
Before few months i was planning to buy a new phone and my friends suggested me to buy htc's 816 g mobile phone.
After 2 months the phone slipped from hands and the screen was broken.
On 1st of june i submitted the phone to the dealer from which i have purchased.
Very next day the dealer sends the phone to htc service centre i.e
Shiv om communications
Sco 67 sector 7 market
Kurukshetra
[protected]
On 17th of june they delivered me the jobsheet and assured me within 15 days my phone will be back.
After 15 days they told us that the phone has been repaired and will be back within a week i.e 9th july 2015.
Today when i called them before leaving to there office a new story was told to me that the phone is still not repaired and has been in banglore service centre.
I am unable to understand where is the problem.
Htc is a big company and i had assumed that it should be good.

I am unable to access my contacts my mail my whatsapp in a proper way from last 40 odd days.JOB SHEET NO. IXC[protected]
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