I am writing to bring to your attention an issue I have encountered with my latest electricity bill Account ID [protected].
I noticed an error in my most recent bill. I don't know why the bill was generated from 01/02/2024 to 0104/2024. I have already paid my bill for each month well before the due dates. You can check my monthly average consumption which is around 60KWH, how can it jump to 223KWH?
I am attaching the details of the payment:
Account ID-[protected]
RRNO-MDL46290
MR CODE[protected]
I kindly request you to look into this matter urgently and rectify the error in your system. I have attached a screenshot of the payment confirmation for your reference.
Thank you for your prompt attention to this matter. I look forward to your response.
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