Hyundai Motor India Complaints & Reviews

not getting our HYUNDAI I20 back from the service centre even after 25 days from the service centre as wiring of car is not available..we need our car back as soon as possible...........its urgent due to transportation reasons.......car no. UP 16 AH 3833.....HYUNDAI I20 MAGNA....SERVICE CENTRE-SUNRISE COMPLEX PLOT NO.2,I.P. EXTENSION NEAR MOTHER DAIRY PLANT OPPOSITE-PANDAV NAGAR,DELHI-110092

Sir,

I had paid my booking advance on 18th of June by the name of my company name of Vaccu Plast India Pvt. Ltd. for brand new Verna Fluidic at Mathura showroom Shiel Hyundai, Uttar Pradesh, India for which I was assured to get the car in 3 months. First now I ask when they don't have capacity to manufacture the car at the time that they promise for then why do they take advance, with a regular follow up and so many problems i got my car on 25th of December that is after 6 months and 7 days. I paid my full amount at the same day through RTGS.
At the time of booking I was told to pay a certain amount of money that was increased at the time of delivery that means the amount at which they confirmed my booking in starting was increased at the time of delivery.

Now still after getting my car I drove it to Agra city hardly 50 kms. far from my city on 31st December to celebrate my new year. In between the drive it's gear got jammed and didn't work, somehow i toed it back to my city and complaint at their Mathura showroom for the same they asked me to get the car at showroom and they'll fix the problem i did the same and they found a piece of paper board below the clutch and they took it out and assured me that the problem has been fixed, i checked the car and it worked fine that time so i got it back. After a week again i took it to the same city and the same problem arose again, the Gear jammed again and didn't work, i again complaint about this at Mathura Showroom they again asked me to get the car to showroom this time they kept my car for some 10 days and said there is a cylinder in the car that is not working well so this was resulting in gear to get jammed, they assured me again that the problem has been resolved, i again trusted them , i checked it again and it again worked fine, then again after almost a week it got the same problem and this time i asked Hyundai manager over here to get my money back for the same car because i could not trust over it anyhow, my travelling is so high as me and my brother are the marketing persons of my company and we have a huge running so how can i rely over this car whose gear gets locked anytime but somehow your manager forced me to trust once more over them now they got another cylinder problem in this brand new car. Now i ask does this mean A real Brand New Car?
Anyways i got the car at their promise that they will really get the problem fixed this time, i trusted again over them but in vain again this problem arose and this time i can't explain you in words that the moment when this problem arose the truck coming just next to me would have crushed me and my family if that truck driver hadn't put the power breaks.
Now my father denied to take this car at any cost and asked the manager to pay my price back but again they asked us that now this time they will get the technical team from Hyundai and they will really get the problem fixed this time but my father was not agreed at all for that but your manager Mr. Rishi Ratan Phone no. [protected] said that he'll make this technical team talk to my father regarding this problem so at this my father got agreed that he will personally get satisfied with this car after talking to your team so my car was at Agra showroom only since that day and i kept waiting for their call so that i could talk to that team but i got no call so i myself called to them and then i came to know that there was any spring problem this car now, the team had already gone away after fixing this problem. My father had to talk to him personally so how can they even go without informing us.
So now i ask what the hell does this Hyundai take a customer as?
They never did what they promised.

I have already told them we work as marketing persons so since the day the car is in their showroom i have taken a car on rent for 2000 Rs/day basis now i don't want to take risk with this car and i want my money back along with the compensation of 2000 Rs/day basis.
Take the steps as soon as possible.
A Sufferer
Vinit Bansal
[protected]
[protected]@vaccuplast.com

The complaint is against Parashar Hyundia Palwal. I had left my car on their service camp as because they where providing 10 percent on parts and 20 percent on labour charges. I left my car on the duration of their camp ii.e 23.03.2012 they registered my car for running repairs. I told then to do l the work that my car needs do replace the parts that my car needs . My car also needed A/C servicing so I told them to do also I knew that my brake booster was not good enough to work so old them replace that but because of the parts unavailable they told me to make some deposit for the order of the part the part cost around 5300 just and told me to deposit the money I told them that I will make the deposit I couldn't make the deposit as I had to go out of town so couldn't deposit the money.And now they are saying that just because I hadn't deposited the money they are not giving me any discounts and till date my jobsheet is open I.e 27.03.2012 I want to register the complaint that I had given my car in camp and it is not my fault that the part is unavailable why shouldn't I get discount. They have denied in giving discount the part why?????? Just because I didn't deposit the money earlier

During free car care service customers are being left un-attended from morning 6am to 0830 am till the service center opens as number of customers are increased due to free service capairtively normal days service. It will be highly appreciated if someone attends the customer as soon as they reached the service center as their presence is not more required after vehvle is reached at service center. so that customers are released soon and they will not be bored for 2 hours only during free service period as number of customers are more.

Waiting room should be kept open at same time for customers those are willing to wait till delivery fo their car.
It looks uncomfortable standing on the road for more than 2 hours (i.e. till the office is opened)

All customers should be kept inform regarding FREE Service well in advance.

Renewal of Engine oil / Gear oil should be given at leat once in a year.

More Discount should be given to Old cars as they need frequent attention and marginally discount should be given to spares. for a middle classl family it is very difficult to bear the expensive replacement. In the other hand they are neighter afford to sell the old car nor in position to buy a new car. Keeping their financial condition in the mind some discount should be given. so that the middle class family will be greatful towards companey and will have to maintened their loyality towards the companey as well as they will have a glance of smile, which is not in the business point of view but in a human ground also.

Atleast once in a quarter FREE Service should be provided.

Thanks & Best regards = Pravat Nalini Das
Rajendra Nagar,
Madhupatna,
Cuttack-10
Odisha
Ph.no.[protected]
Car No.OR-02-AH-3042
e-mail ID - dhrubadas.[protected]@rediffmail.com

Hi , i have taken Verna CRDI SX ABS in Jan 2010 for 2010 model only white color - but dissapointing is my rear wheels did not come with Disc brakes !!!! but one of my friend who has taken the same version of verna car had Disc brakes as well , so why is that my car in that lotte did not come with prefixed rear disc brakes - pls let me know if you dealer can fix them now when i give my car for service at Jayalaxmi automobiles - Banjara Hills on 26 MArch 2012 --which HMIL shall be liable to bear this cost and make the customer know why is this not come prefixed ?????

sir,
i had purchased a hyundai i 10 new car from amravati dealership " Ketan Motors Ltd" in the month of August 2010. at that time an exchange offer was going on. Since i was an old hyundai customer, as per mr paresh of Ketan Motors the offer was valid to me.
As per instruction received from him , we had delivered all document s of old car and the documents required for new car to him, hence we were liable for a discount of Rs.15,000/- on the new car. which we were told that the amount shall come directly from hyundai motors.
now its almost 1 and half years we have not received the payment , inspite of reminding regularly to ketan motors and hyundia co directly we have not received the payment from them. we are thinking of going to consumer forum for this.anyone can help on this , please do. thanks a lot

My car hyundai i10 automatic no.(gj5 cp 2736) has passed through an accident on 11/12/2011, and that fort night only we had submitted our car for service in nanavati hyundai motors. Since 3 months have passed away, but we have not received our car. Due to which reason our car delivery has been delayed even company is not answerable to us, and when we contact them they are rude in giving the answers. They are not even telling us what is the fault in the car, and when they will be able to deliver our car to us...

Dear sir,

I am writing this after my four visits to your HMP-Matura road service center for the same problem i.e. steering noise problem.

Booked this car in last week of June'2011 from company owned dealership HMP-Mathura road, New Delhi got the delivery of car on 07th July’2011, i started facing steering noise problem immediately after the first service or say within two months from the date of purchase.

Subsequent to my visit to your service center on 25th Feb'2012 i visited again on 03rd March'2011 for repair of my i-10 steering noise problem, i got the delivery of the vehicle on next day this time i test drove the car before the delivery and everything seems fine but from very next day noise started coming from the steering again.

This time you repaired both the door noise and steering noise problem at the time of delivery everything seems fine like previous many occasions but steering noise started coming again from the very next day like in-case of previous three repairs carried out by you on my car.

You also delivered my car in very dirty no proper cleaning work was carried out, my car interiors including seat becomes quite dirty due to frequent visits to you, this time i also complaint to Mr. Ankur your service manager at HMP-Mathura road about my steering noise problem but he was quite rude to me.

I lost my precious office hours due to frequent visits to your service center along with money on petrol which costs me Rs.500 per visit to your service center and return auto fare to my office and then home, your service center refused to pick and drop vehicle from my home and they also refused to drop me to nearest drop point citing timings of drop service.

This problem is giving me stress and also had to visit doctors and they prescribed me medicines for stress relief (Moolchand Hospital Delhi)

You are unsuccessful in resolving my problem and i lost all my hopes, previous to this car i owned two Maruti cars and i was quite satisfied with them now i curse myself for choosing you.

All this chaos and issues are giving me mental stress, i lost my peace of mind, i purchased this car for my wife and due to all this our relationship also got affected, i already made four visits to my doctors and they recommends me medicines for stress relief i blame you for this.

You sold me a defective car, i lost faith in you and your brand and i request you to kindly refund my entire purchase amount.

I will fight my case till my last breath.

Thanks & Regards,

Email: [protected]@gmail.com

Dear Sir,
I hv purchase Eon magna(O) ( Chasis no -022508, Engine no - 012637) vehicle on 01.01.12 from Saini Hyundai Kolkata. Even after 2 months i didn't recieve registration paper,Tax token, insurance paper etc. I paid entire money in advance to dealer. I hv been given assurance by dealer to get all complete papers within a week of delivery of vehicle. Due to non reciept of papers i am unable to ply my vehicle which is causing great loss to me both monetary & mentally. Inspite of making full payment to dealer i am debarred from enjoying the benefits of being a car owner.
I therefore lodge a complain against Saini Hyundai Kolkata to get earliest redressal of my papers.
I need all my papers at the earliest. Pl. help me in getting my papers.

Sanjay Gupta
Cell - [protected]
mail : sanjay.[protected]@adityabirla.com

Dear Sir,
I have purchased an i10 Magna1.2 Car from your authorized dealer M/s Pioneer Hyundai, MRG Auto Pvt. Ltd., GT Road, Sherpur, Ludhiana-141003 (Punjab), vide Invoice No. H[protected] dated[protected], under exchange offer scheme. In this regard, I have submitted all the required documens with your dealer within stipulated period and also dispatched all the documents i.e. copy of R.C. of my old car, copy of R.C. (transfer) of my old car & copy of R.C. of i10 through e-mail [protected]@yahoo.com to [protected]@yahoo.com on dated[protected]as per instructions given by Mr. Saurav and Mr. Amrinder (representatives of your authorized dealer Mrg Auto Pvt. Ltd.), which was received by Mr. Saurav and Mr. Amrinder (Ludhiana), which I confirmed telephonically from them, but after my several correspondence with the said dealer/representatives, I have not received exchange bonus till date. The details of my talking/correspondence with the representatives of the above said dealer is as follows :-

1. On[protected] with Mr. Saurav and Mr. Amrinder on phone no. [protected], they confirmed me to submit the documents to Hyundai.
2. On[protected] with Mr. Amrinder on phone no. [protected], he checked and then told me that the documents are under process.
3. On[protected] with Mr. Amrinder on phone no. [protected], he told that the documents are being sent to Hyundai.
4. On[protected] with Mrs. Satvinder Kaur on phone no. [protected], who checked and called back me and committed that your cheque will be disbursed upto January 2012.
5. On[protected] with Mr. Parveen on phone no. [protected], not responded.
6. On[protected] phone no. [protected], not responded, then with Mr. Parveen on phone no. [protected], who has given e-mail ID [protected]@hmil.net and told me for further correspondence on this mail.

So, after their suggestion, I am sending this mail to your goodself, with the hope that my payment against exchange offer will be sent immediately and kindly reply through this mail as soon as possible. I have suffered too much harassment. Even I have sent my account number also to your above said dealer, to deposit the amount in my account directly.

I shall be highly thankful to you. Waiting for positive response please.

Thanking you
Neeraj Gupta
[protected]
[protected]

Failure of central locking system of Asta i20 Hyundai purchased from KTC Hyundai, Thrissur on November 2011.Called toll free number and they redirected us to KTC Hyundai Thrissur. They said that there are no workers available and that we will have to wait for two to three days. We are unable to lock the car manually or with the remote. The service manager to whom the call finally ended up after several diverts refuses to answer his telephone.

KL 08 AW11

I understand I am raising this issue after long time, but I only get to know about this forum.

One of my relative purchased Hyundai i10 in July 2009 by selling their existing Maruti 800. dealer promised exchange bonus of Rs 15000/-.
But since then they have not made any payment, and for first two year they made different excuses that payment got delayed from Hyundai itself.

But now they have clearly said that this case has got rejected from Hyundai itself. How this could be possible?

If they have promised exchange bonus and helped in selling existing car, they should be paying that amount. Or they should give valid reason for not paying it.

Hi,

I am Anuj, I bought the Hyundai Car i10 in Dec-2008 and after few months of buying my car had started creating problems like back gear was not working prperly, there was a noise in engine for which 2-3 times a part- adjuster has been changed by Hyundai Meerut, silencer was also creating the noise which was changed, but problem was not solved. So I showed the problem to Capital Hyundai Noida from where I bought the car and they told me that it requires engine work, I was shocked that only after 110000 kms my car needs engine. They have done engine and took 15-20 days and the told me that there was mud in the engine. They couldn't answere how mud has come in engine. After engine repairing my car has started problem in 2nd gear(poor pickup) and average is very poor. I told Capital Hyundai about this and they said it will be fixed automaticall once you runs few Kms but it didn't. Then i showed this problem to Das Hyundai and they said it needs clutch work and they did clutch repairing about 6-8 months back but after 10-15 days it was still creating problem. I took my car for service in Dec-2011 showed the problem and they said that Clutch wire needs to be replaced. They replcaed the clutch wire and charged me 600Rs for general checkup. But 2-3 days back silencer has started creating problem and i showed this to das Hyndai meerut but they told me that this needs to be replaced(3rd silencer in 3 yrs-20000kms). I also told them that 2nd gear is still not working and they told me that it requires clutch work.

Same problems again and again-

Silencer
2nd Gear
Clutch
Engine
Average

I asked Das Hyundai why these problems are coming again and again. They are saying that petrol quality is not good and you are not driving properly. I have tried to discuss the problem with both Capital Hyundai and Das Hyundai but they are not taking this seriously and giving the permanent solution and charging me each time.

I am feeling like cheated, they have given me the defetced peice.

I request you please to take some action.

Name: Anuj Jain
Contact No: [protected]

Thanks!

I had purchased a hyundai santro GL plus from kollam popular,3 main features that is present in GL plus were put it in a GL model and gave it to me.I found the fabricated items and complain them.they had taken away my vehicle from my house for the fitment of power window that is actually inbuilt item but not present at the time of delivery.unfortunately vehicle met an accident from their side and the vehicle is in a total loss condition.but they are not willing to give me a new car .

dear sir,
I have purchased a car insurance policy from himgiri Hyundai wazirpur industrial area new Delhi -110052 3 months back they sent me the papers after 1 month which are wrong papers now i am daily from last 2 month calling them please send me me my correct policy papers but i didn't get any reply i called them more then 100 times ,every times they tell sir we are sending today -tomorrow but time is going on and on
first i had a words with a girl name RAKHI then she forward me to a boy name RAJEEV then he forward me their insurance head name KIRAN but result are same delay and delay .......................
Himgiri spreading the bad name for Hyundai and Himgiri also please take a action on urgent basis otherwise i will go in consumer court i am fad up now

Details
policy no.215400/31/2012/5702
company name - oriental insurance
vehicle no. -- DL8CN1940

Hai.i am Prashant I have booked a Hyundai verna 1.6 crdi sx in Starline Hyundai and given the down payment of Rs.20000.I have booked my verna for RS.9,56,130 and the rate hiked by 7,000 and in all m.p the price of verna is 9,63000.and after 3 months of booking the dealer of star automobiles is telling that the price is 9,90000 but the price is 9,63000.they have cheated me,Now i am cancelling My booking.So sad for me. Thanks

i bought hyundai, i10 from above dealerby making full payment on 9th feb2011 my customer id is c[protected], i gave my old car maruti zen under exchange offer for which i was entitle rs10000 only which i have nor recd despite making several calls to mr.vaibhav mob no.[protected] and emails [protected]@hmil.net regularly i can forward all those emails 2 u if so desired by u,on 14 th jan 2012 i gave call 2 above dealer which was attended by miss sangita and she told me that they have not recd any email from last 12 months and she inform me that email sent by me as mention in invoice is wrong so i forwarded all earlier email now at [protected]@hmil.net
i request perhedar to get me rs 10000 which is pending from one year and now they several excuses for that

I am going through a real mess right now due to one of hyndai dealer at howrah.I have paid the whole amount before 31st of december,2011 to get a new i20 magna petrol.But last thursday when I went to get the delivery of my car I found out that the car was tampered just above the right door panel.I immediately stated the problem to the sales person but they have tried very hard convincing me why I should take the damaged car.You will be really amazed when you know the reason why they were forcing me.Just because they have done the temporary registration of the car.Sounds funny.Isnt it.Just think once,,,,I have paid 5,31,000 bucks to buy a damaged car.In the mean time they were contineously coming up with some other reason and telling me that I have to take that car only and I dont have any other option.I should take the car like that and they will repair it next day.....At the end of the conversation I clearly told them that either they have to provide me with a brand factory car or else return the money.I have lodged a complaint against them at hyundai.I have the photos of the damaged car also along with me as evidence.
Can you please help me out what step I can take against them and what Hyundai will do to solve this problem?

Sanjay Khurana 10/01/2012
AD 52, TAGORE GARDEN,
DELHI 110027,

THE CEO
HYUNDAI INDIA PVT LTD,



Dear Sir,


REF: CHASIS NO. MALBB51SLBM368757
BILL NO. H[protected] DTD- 03.01.2012
VEHICLE REG NO.
MODEL - I 20 MAGNA CRDI 1.4 BSIV
SHOW ROOM ADDRESS: MGF HYUNDAI
MGF AUTOMOBILES LTD,
1,JHANDEWALAN,FAIZ ROAD,NEW DELHI
11005,DEALER CODE; N1203
Ref your letter no 001. dtd 10.01.2012

Regret to inform you that I have purchased above vehicle on cash basis dated 03012012
While driving we have noticed a typical unusual sound coming while driving the Vehicle. After noticing this I immediately brought to the notice of showroom.showroom workshop staff did attend to forefeit the noise yet to my entire disappointment. Their technical Approach to resolve the issue was indeed very poor and unprofessional. They have removed the whole dashboard system and also developed many scratches on the same. Now the vehicle is kept in the Mathura road work shop for the repair.

I am grossly disappointed with the overall show by your technical& sales expertise. It entails lot to buy a new car in India and I feel totally cheated as you have given me a defective vehicle. This has raise a seriouslyconcern over the credibility of your company.

my sentiments are badly heart and I feel totally unsafe with the same vehicle therefore I strongly request you to replace the vehicle with the same model without further complicating the matter and I shall avoid going to the consumer court.





YOURS TRUELY

(Sanjay K Khurana)

EMAIL – [protected]@GMAIL.COM

MOB. [protected],[protected]

Hi All,

I have purchase Hyundai i10 magna 1.1 in 12 Jan 2011. But after 1day purchasing of car it's was giving some noise so I inform to sales man Mr. Gaurav Khanna. He asked me to return back this car for checking the issue. Mr. khanna told me that it's some part is faulty so you have to leave this car for 3-4 days nad after one week problem has been resolved. Then after 4 months it's having another issue it's automatically stop when i do anything as like i change Gear or press break. it's RPM showing 0. almost 5 months I am suffering this issue and not bale to drive in traffic. Hyundai Motor Plaza where I purchased this car struggling to resolved this issue but they are not able to resolved it. Please do the needful this is a faulty car which Hyundai handed over to me i need resolution of this problem or replacement of this car.

Regards,

Deepak Kumar
[protected]