Ibis Fab — The 3 sarees I've received

Address:	5015Bellagio Lace Textile Market, Nr Sita Nagar, Punagam, Surat 395010
Website:	www.ibisfab.com

Sub: Request for refund

I 've ordered 4 sarees for Rs.4293/- on 02/05/2024 seeing the photos and reading the descriptions given in the site. In that 3 sarees of Rs.998/- each was mentioned as pure silk and soft silk which is not at all of these silks. The colour of the saree which was said as cream (in the photo, it was golden ) is actually orange and peach. I mailed the customer service which they call as support 18 and got a reply that my request to resend the items is rejected as the sarees I've ordered are the same .
But the fabric of these sarees are not matching with the description given in the site. The customers are reading the descriptions and believing them. I lost Rs.2994/- on buying low quality products which was mentioned as soft silk and pure silk. This is cheating and I want them to take the product back and refund my money. Please do the needful