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ICICI Direct Complaints & Reviews

icicidirect.com
1.6
Updated: Feb 2, 2023
Complaints 214
Resolved
69
Unresolved
145
So far, so good. ICICI Direct is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ICICI Direct will keep up the work and continue to help more customers with their concerns even better 🤝
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4
Demat a/c linking and delinking charges - unknown to the bank executives
3
icicidirect.com not able to login
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icici direct still sending email after unsubscribe

ICICI Direct reviews & complaints(214)

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A
amarkangod
Feb 2, 2023
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Mismatch in f&O

Website: icicidirect.com

Respected sir,

I sent the email yo icicidirect helpdesk with the following content.

I got in to huge loss due to system fault from icicidirect.

ICICIDirect.com added 200 sell order in my demat account at the average price of 0 Rs!!n on 1 feb 2023 ( This itself is a proof that there is a system fault as the price never hit 0 on 1 feb 2023 for this)

[protected][protected][protected]br...
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A
Amit Sharan Shrivastav
Aug 10, 2021
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close demat account

Address: Gandhi Mandir Hospital Road Jehanabad

Dear sir,
Please consider my request
Closed demat account-[protected]
Icici

IN[protected]
Mo-[protected]
I am not able to trading because my income is low so please consider my proposal...
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R
rohitv3c
Nov 12, 2020
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Amt invested in icici pru liquid fund through sip but not reflected in mutual fund sheet

Website: WWW.ICICIDIRECT.COM

I switched all amount from icicipru liquid fund to icicipru corporate bond fund on 7 august 2020 and that was processed on 10-8-20 for rs 64285. And two sips of icicpru liquid fund of rs 5999.7 each were debited on 10-aug-20 and 10-sep-20. Only sip i.e. Sept 20 is being showed in unit holding sheet and sip of aug-20 not being showed. I emailed to icicidirect about the problem and he told me that sip of aug 2020 was included in icicipru corporate...
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S
SHANU AAMIR KHAN
May 15, 2020
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Position galti karne babat

Address: Govind Nagar kota rajasthan

Dear sir
Date 14 may 2020 समय 10.08 minute पर मेने मेरे अकाउंट से nifty 9150 की पुट के 2 लोट 6.25 पैसे पर short की थी । उस का sl 21 लगाया था । फिर 10.25 minute पर मेरी पोजीशन 26.85 आटोमेटिक कट गई जबकि 9150 कि पुट ने 10.08 से 10.25 के बीच...
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S
shivam3012
May 7, 2020
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deduction of dp charges: icici bank

Hi, shivam here,

I ahve a complaint regarding the dp charges, there has been amount deducted twice from my account on the name of dp chgs till march 20 on 30-apr-2020. Amount values are 812.17 rupees and 13.83 rupees. What is it?? Why it has been deducted?? Please refund my money. Don't loot money of people.

This is totally unacceptable behaviour that too in this situation. Please refund my money....
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P
praneethsontha
from Mumbai, Maharashtra
Apr 30, 2020
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yes bank shares not delivered

Hi team,

I have purchased yes bank shares on 13th march 2020 of 3000 quantities of 26.10/- per share. The shares are not delivered by the broker till date. When contacted icici direct, they told that the shares are in freeze mode and cannot be delivered. The amount from my bank account has been debited for the purchase.
As per the trading rules, the shares should be delivered within t+3 days.in my case, it has been...
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S
Sunil balaga
Apr 28, 2020
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lost amount lost in icici direct f&o demo trading session

Address: ICICI Centre, H.T.Parekh Marg, Churchgate, Mumbai - 400 020

Dear concern,
March 5th icici direct customer care adviser (Jeevan surya-ecode734717) called me for giving options demo session. After taking me online on 5th around 1pm i lost 11897 within 45mints. During demo sessions without informing anything made me to trade in options (Traded almost 50times) without any information about profit and loss. Even i keep on asking for my profit or loss in between but she was not ready to inform and...
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A
Akhil Sanker
Apr 22, 2020
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credit card application

[protected] : application number i recieved from icicb-tm

I've submitted an application for a credit card from an executive. He said the application will be forwarded within 15 days and i'll get the card within 15 days. It's more than a month right now and the executive is not responding to my messages. He is not even picking my call. According to him the card is free and holds a limit upto 50k. I doubt if this is a spam to...
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K
kite243
Apr 7, 2020
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icici direct sending me email even when my account is closed

My account is already closed with icici direct. It is still sending me email. I have already unsubscribe from it, but still it is sending email. Now account is closed, if i try to unsubscribe again then it ask to login first. How can i unsubscribe unwanted email from icici direct.
Please help to stop such services. It is very disturbing....
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K
Krishnakumar Gupta
Mar 27, 2020
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regarding incorrect yes bank share and incorrect information in nse

Address: A77 Rajiv Gandhi Chawl, opp. Anand Nerhru Nagar Bank, Nehru Nagar V.M Road Vile Parle W., Mumbai City, Maharashtra, 400056

Hi,

This is krishnakumar gupta

I have buy total 10000 share of yes bank.
From more than 1 week i was trying to sell the share but not able to sell the same
Yesterday i have tried with 2000 share it allows me to sell the share.

Know yesterday i have raise complaint in nse and then i understood that only 2500
Share was allocated in my demat hence i was not able to sell the...
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K
Kayasadev
from Kota, Rajasthan
Mar 24, 2020
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ordered book prices have changed afterwards cash buy trading varying with contract note by icici security faced heavy losses

Address: Vpo kayasa teh Neemrana Alwar Raj, Alwar, Rajasthan, 301703

Details:-
Name - babbal swami,
Mob [protected]
(Icici security)
Match id/ucc cliant no -[protected],
Demat a/c - in [protected]
Settlement no - 2020057
Trading date - 20 mar 2020

Stock name - fcssof (Fcs software),
Isino-ine512bo1022
Cash buy - 0.15, cash selling - 0.20
Losses rs - 90328,

Stock name - gtl infra ltd.
Isino - ine221ho1019,...
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J
Jayaraman G
from Mumbai, Maharashtra
Feb 4, 2020
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insta las pledged shares to be sold

Address: Chennai, Tamil Nadu

I have pledged some of my share online. I have got account no, cheque book etc.. Etc.. But now i want to unpledge and sell the shares. There is no option in online portal. When i contact helpdesk, they have given mr. Dhilagar s on [protected], but he is help less. He is not responding to my call.

Now i am in urgency, how to unpledge and sell my shares.

Regustered email : [protected]@gmail.com

Icici...
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D
Dhamu Durai
Jan 31, 2020
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demat account

Address: Tiruvallur, 602003

Dear sir
I dhamodharan d, account number :[protected]. I doesn't activate any demat account or any process and i doesn't got any information about such type of activation. When the amount got deducted, i doesn't got any mail or message. At 2/01/2020, they deducted 503.48, once 31/01/2020, they deducted 20.00.in account summary, the described content is "in[protected] dd ch gs till dec-19". Kindly address and rectify the issue immediately...
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H
Hardik Khandhediya
Jan 4, 2020
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wrong charges

Address: e-701 Rajyas Reveenta Near Vasna Party Ploat Ahmedabad, 380007

I am hardik in my 300.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jun-19) on[protected].

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. And also not any email from icici.

I need justice and return my...
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D
Devarshishakywal
from Delhi, Delhi
Dec 28, 2019
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dp chgs cut from icici account

Hi,

I am devarshi shakywal. 826.00 rupees has been deducted from my account as dp chgs till nov-19 on 27th dec 2019.

There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately. My account number is[protected]

I havent used my demat account from 4-5 years and also want to close the account....
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R
Ravi Choudhary Jain
from Mumbai, Maharashtra
Dec 16, 2019
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complaint against misbehavior from icicidirect associates

Address: Mumbai ,, 401105
Website: icicidirect.com

I have written multi pal mails.. To icicidirect officers
[protected]@icicidirect.com,
[protected]@icicidirect.com,
[protected]@irda.gov.in

Sent on nov 26, 2019, 12:47 pm

Hi team

This mail is just to address one complaint against two icicidirect associates.

I have been with icici bank from last 10 years. But never seen such behavior.
Actually i wanted...
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S
subbukrishna
from Bengaluru, Karnataka
Nov 22, 2019
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transfer of shares from demat account no.42538878 in302902

Address: 535,3rd cross,4th main maruthi layout vasanthapura, Bangalore, Karnataka, 560061

I am nagalakshmi, w/o a. N. Subbukrishna. Both o[censored]s have demat accounts with you. Unfortunately my husband expired on 10/08/2018. So i made a death claim and subsequent transfer of shares to my account. Since there was no nominee for his account i submitted a succession certificate stating my minor son and myself as successors.

My husband was an lic agent so we didnt have any benefits as regular employees. All our savings...
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B
brkachi
from Pune, Maharashtra
Nov 2, 2019
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deduct dmc/in30302865547171 dp chgs till sep-19 of rs, 826

Address: Gurwarpeth , Sant ganganath maharaj road, Pune, Maharashtra, 411042

I am bhagyashri pardeshi. On 25 oct 2019, an amount of rs.826 has been deducted from my savings account having in icici bank with the remarks dmc/in[protected] dp chgs till sep-19 without any prior information and while opening demat account they haven't mentioned any thing about these charges. They said no hidden charges & it is free of cost but this dmc suddenly come up with out any prior notice. This deduction was happened so many times....
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D
Develaxm002
from Vadodara, Gujarat
Oct 30, 2019
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opening of account.

Address: Vadodara, Gujarat, 390015

I on line paid opening of 3 in 1 acc. On 10/09/2019. It was debited from sb. Acc. No [protected] (Devendra vyas). Your officer visited us on 11/09/2019. While filling the form i informed her i got demate acc. With axis bank but first holder is my spouse suhas vyas. She advise me to open acc.in her name in which i will be joint hoder. Accordingly we completed acc. Opening formality and paid rs.250/ by cheque. She gave us receipt with application...
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A
ankitm48
from Delhi, Delhi
Oct 26, 2019
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dp charges on demat account

I have been charged 826 rs as dp charges for demat account but it was clearly mentioned that there would be no dp charges. Your website mentions zero dp charges then how come such huge do charges are charged.

Let me know where should i provide my account details for charge rollback and in the first place, this shouldn't be even charged

I guess this is a scheme by icici to loot money from those who do not check...
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