[Resolved]  ICICI Lomabard Gic Ltd. — Claim amount partially not given/approved

Address: Faridabad, Haryana

On Wed, Apr 2, 2014 at 10:31 PM, Amit Nagar <amit.[protected]@gmail.com> wrote:


[protected] Forwarded message[protected]
From: Amit Nagar <amit.[protected]@gmail.com>
Date: Wed, Apr 2, 2014 at 10:28 PM
Subject: Fwd: Fw: ICICILom:[protected] Re: Complaint on insurance claim related
To: [protected]@icicilombard.com, ICICI Bank <[protected]@icicibank.com>


FYI & Necessary Action Please.


[protected] Forwarded message[protected]
From: Amit Nagar <amit.[protected]@gmail.com>
Date: Wed, Apr 2, 2014 at 10:23 PM
Subject: Fwd: Fw: ICICILom:[protected] Re: Complaint on insurance claim related
To: [protected]@icicibank.com, shiva.[protected]@icicibank.com


FYI & Necessary Action Please

[protected] Forwarded message[protected]
From: Amit Nagar <amit.[protected]@gmail.com>
Date: Wed, Apr 2, 2014 at 10:21 PM
Subject: Fwd: Fw: ICICILom:[protected] Re: Complaint on insurance claim related
To: kamath.[protected]@icicibank.com, chanda.[protected]@icicibank.com


FYI & Necessary Action Please.

[protected] Forwarded message[protected]
From: Amit Nagar <amit.[protected]@gmail.com>
Date: Wed, Apr 2, 2014 at 10:10 PM
Subject: Re: Fw: ICICILom:[protected] Re: Complaint on insurance claim related
To: k.[protected]@icicilombard.com, [protected]@irda.gov.in, [protected]@irda.gov.in
Cc: [protected]@icicilombard.com, [protected]@gicouncil.in, [protected]@irda.gov.in, [protected]@rediffmail.com, [protected]@yahoo.co.in


Dear Sir,

FYI & Necessary Action Please.

Please do the needful ASAP as my car is holding with Hyundai repair work shop for 03 days now for no reason except the approvals for the my claim in my case. I am calling many times in a day to customer care cell of the insurer (ICICI Lomabard GIC Limited) but they are just giving me evasive type of explanations, nobody is ready to address my queries.

They (Insurer) are not taking/registering my motor claim for the damages in car front glass, front bumper which have damaged due sudden hit/collide with a moving animal on the road on 28.03.2014 at evening 7.30pm.

I took my motor car policy from the insurer on 11.04.2013 since then every time i filed for claim i had to suffer and chase-up for long time. It is very disturbing to me and i am dis-appointed with ICICI Lombard GIC Limited, i had great reputation for this insurer but it failed me in its performance.

Their survey manager also mis-behaved me, getting very aggressive with me, using dis-respectful words. So please help me in this regard, i am in dilemma, now what should i do?

Please go through the communications with the trailing mail.

PLEASE DO THE NEEDFUL.

My details as:

My police no.: 3001/79347517/00/000
Claim no.: MOT03702903
MY mobile: [protected]


On Wed, Apr 2, 2014 at 9:19 PM, Amit Nagar <[protected]@yahoo.co.in> wrote:
On Wednesday, 2 April 2014 1:37 PM, "[protected]@icicilombard.com" <[protected]@icicilombard.com> wrote:


icicilombard.com


Dear Customer,

Greetings of the day!

Thank you for writing to ICICI Lombard General Insurance Company Ltd. This auto-acknowledgement confirms the receipt of your query.

Our Customer Service Desk has already tagged your request for follow-up and will reach-out to you within the next 72 hours.

In case you have contacted us earlier regarding the same query, kindly provide us the interaction-id of the communication. This will enable us to process your request faster. Also if in your previous communication to us you have missed stating any of the following details, please do share the same.

Policy / Cover-note number Payment details Claim no.

Reiterating your contact number and communication address to facilitate our future correspondence with you.

Contact number Address

To ensure that you receive our e-mails, kindly add [protected]@icicilombard.com to your address book.

Look forward to addressing your query at the earliest.

Warm Regards

Customer Service Desk

ICICI Lombard GIC Ltd.


Get your Health, Motor, Travel, Home Insruance online with icicilombard.com. You can also Buy/Renew your Insurance through our Toll Free No.[protected]

ICICI Lombard General Insurance
ICICI Lombard General Insurance Company Limited. Insurance is the subject matter of solicitation. IRDA Reg. no. 115. Misc 30


From: [protected]@yahoo.co.in
Sent: Apr 2 2014 1:38PM
To : [protected]@irda.gov.in;[protected]@gicouncil.in;[protected]@gicouncil.in;[prote...⇄
Cc :
Subject :Re: Complaint on insurance claim related

Dear sir / Madam,

Please step into the issue as the insurer ICICI Lombard is not listening to me even their surveyor manager mr. Vivek Chandra had mis-behaved with me when I called him. Please suggest what should I do now??

My car is with Hyundai work shop for no reason. .

Please do the needful.

Thanks,
Amit Nagar!
M- [protected]

On Wednesday, 2 April 2014 11:01 AM, Amit Nagar <[protected]@yahoo.com> wrote:
Dear sir / Madam,

Please step into the issue as the insurer ICICI Lombard is not listening to me even their surveyor manager mr. Vivek Chandra had mis-behaved with me when I called him. Please suggest what should I do now??

My car is with Hyundai work shop for no reason. .

Please do the needful.

Thanks,
Amit Nagar!
M- [protected]


Sent from Samsung Mobile

Dear sir / Madam,

Please step into the issue as the insurer ICICI Lombard is not listening to me even their surveyor manager mr. Vivek Chandra had mis-behaved with me when I called him. Please suggest what should I do now??

My car is with Hyundai work shop for no reason. .

Please do the needful.

My police no.: 3001/79347517/00/000
Claim no.: MOT03702903
MY mobile: [protected]

Thanks,
Amit Nagar!
M- [protected]


Sent from Samsung Mobile
<br><br>-------- Original message --------<br>From: Amit Nagar <[protected]@yahoo.com> <br>Date:01/04/2014 3:18 PM (GMT+05:30) <br>To: [protected]@irda.gov.in, [protected]@gicouncil.in, [protected]@gicouncil.in, [protected]@irda.gov.in <br>Cc: [protected]@icicilombard.com, [protected]@rediffmail.com, [protected]@yahoo.co.in <br>Subject: Re: Complaint on insurance claim related <br><br>
Dear Sir/Madam,

Please help me in request in trailing mail as my complaints not attending by Ombudsman authority and the insurer.

Thanks,
Amit Nagar


Sent from Samsung Mobile

Dear Sir/Madam,

Please help me in request in trailing mail as my complaints not attending by Ombudsman authority and the insurer.

Thanks,
Amit Nagar


Sent from Samsung Mobile