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ICICI Prudential Life Insurance Complaints & Reviews

www.iciciprulife.com
2.8
Updated: Feb 12, 2025
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Good! ICICI Prudential Life Insurance values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Prudential Life Insurance step up their efforts to fully resolve all complaints 👍
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ICICI Prudential Life Insurance reviews & complaints page 52

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S
sanjay kumar shah
from Ajmer, Rajasthan
Dec 7, 2010
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to cheat to me in policy

Address: Rajasthan

i have five policy of icici Pru life insurance co in july 2009 i given 20000+20000 rs cheques for Renell polices to asisies pan day and pratap sing h a officers of icici udaipur rajasthan office
they want new policy from me i given 20000 rs cash to them on 23rd july 2009 but no receptes given to me and when i received my policy on 8th Aug 2009 it is only 10000 rs half yearly
i complainant about this cheating by icici Pru...
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shivdan
from Mumbai, Maharashtra
Dec 3, 2010
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Policy No 05314063,05306035 has foreclosed without Informing to Us

Dear Sir/Madam,

Our smartkid unit link policy no.05306035 fund value was INR6496.19 and other smartkid unit link policy no.05314063 fund value was INR8258.75 has been foreclosed by ICICIPRU Life Insurance Company without any intimation regarding forclosure.

There is some fund problem thats why premium was not paid 2 years but I has arranged full amount and made call to customer care to revive the policy before...
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rajesh b
from Bengaluru, Karnataka
Dec 3, 2010
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Harassment by company officials to stop existing Ulip plan and go for new plans even after expressing disinterest

Address: Bangalore, Karnataka

Myself Rajesh B have an ULIP plan with ICICI Prudential Life Insurance Company Limited since 2004.I have been receiving calls from different people(staff) from the ICICI Prudential Life Insurance Company asking me to discontinue the existing plan and go for new plans,even after expressing my disinterest on this matter i have been getting calls repeatedly on the same matter.As i understand from ULIP regulatory body guidelines,status quo has...
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A
amrit Thakur
from Mumbai, Maharashtra
Dec 2, 2010
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NO BOND PAPER

Address: Delhi

Dear ICICI PRUDENTIAL ,
In my last complainy , even i mentioned that i did not get my bond papers for my policy which i took from () agent name vikram ( ph- [protected]), who dint bother to give my policy ,not even to contact back after taking a policy .
M really feeling CHEATED by ICICI .At the same time , my perception for this policy has changed from positive to negative because a person who is earning & investing...
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H
harshdeep2210
from Mumbai, Maharashtra
Dec 1, 2010
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Not Give Me NOC

Address: Gujarat

Respected Sir,

My IRDA Licence No. 3243454

My Advisor Code[protected] in ICICI Prudantial in Rajkot New Branch

My Name is Ajudiya Dipti Harshal

I am apply for NOC of my agency 2 or 3 months before,

And Paying for 600/- Rs. By check No. 656009 for Repayment

Commission which is not given me 2years 6 months ago

but no one proper answer...
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D
Dr.Chakrapani
from Bhubaneshwar, Odisha
Nov 27, 2010
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Policy remains lapsed even long after renewal premium paid

Address: Ganjam, Odisha

The premium in respect of my policy was due in March 2010 and I had been getting reminders regarding the same from the company, to be more specific from one Mr. Vijay Singh Chawan, who introduced himself as the Area Manager, ICICI Prudential Life Insurance, Mumbai. He kept on reminding me now and then since May 2010 that the insurance premium was overdue and the policy is lapsed.
Having assured him that I would make the payment in...
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kkdurgaprasad
from Mumbai, Maharashtra
Nov 25, 2010
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Premium Amount Payment

Address: Krishna, Andhra Pradesh

During July 2009 when I paid my premium amount at ICICI Prudential branch through
credit card the amount was debited twice to my credit card account.On my request
they returned aditional amount through a Cheque.After that I paid my next half yearly premium also during February 2010,and obtained receipts also.After that the
ICICI Prudential alterd consolitated premium paid certificate etc,stating that they returned aditional...
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M
manav.business
from Gurgaon, Haryana
Nov 24, 2010
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Fraud done by icici home loan & icici prudential people

Address: West Delhi, Delhi

To Chairman,
ICICI BANK Ltd.

Dear Sir,

You would be really surprised & shocked after knowing the kind of fraud services being provided by ICICI Home Loan & ICICI Prudential Bank.

My Home Loan Account No LBNOD - [protected]
MY ICICI PRU ASSURE WEALTH SUPER POLICY NO: 13906873

In March i have applied for the Home Loan of Rupees 22.20 Lacs. the same got approved...
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A
appusha
from Rajampet, Telangana
Nov 23, 2010
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Statement of accounts

Address: Chennai, Tamil Nadu

I had registered for the receipt of Statement of Accounts by email on the investments made by me in various mutual funds of ICICI by quoting my PAN No. and Folio Nos. I was informed they would furnish details in 3 days time. It is the 5th day today and as yet I am still to receive the Statement of Accounts....
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r k garg
from Chandigarh, Chandigarh
Nov 22, 2010
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non receipt of revised cheque

Address: Lucknow, Uttar Pradesh

i had requested on[protected] for change of my bank a/c no. and issue of revised cheque in lieu of redemption o[censored]nits held in folio no. 808396/06. cheque has not so far been received. pl. intimate me the status at my mobile no. [protected] or thhrough email at [protected]@gmail.com...
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P
PRATIMA NEMA
from Indore, Madhya Pradesh
Nov 18, 2010
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REDEMPTION CHEQUE WITH WRONG BANK'S NAME AND BRANCH

Address: Madhya Pradesh

Reply |pratima nema to enquiry
show details 7:01 AM (42 minutes ago)


Folio Number 609385/04. A redemption application for1736.208 units under the scheme " 84 ICICI Prudential MIP-Cumulative" alongwith a request to change the Bank's name and Branch was submitted to CAMS. I received the cheque number 954897 dated 09/11/2010 for Rs. 44446.58, but the Bank's name and branch was not changed....
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V
vs_deshp
from Bhopal, Madhya Pradesh
Nov 18, 2010
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froud made by adviser of icici pru life

Dear sir


one of icici purlife adviser cheated us in policy matter . sir do not have recivied policy bond till date and policy was it was made in 2-3 month ago in name of sunanda deshpande , and after several follow up at your office y.n road branch Indore. and after given him written request . manager mr pratik shown us online policy which was with wrong name , wrong address,
wrong phone no, wrong police...
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S.Sudhakaran pillai
Nov 14, 2010
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MONEY DELAYING TACTICS FROM ICICI

Address: Kerala

I have policy no:01498018 on my name Sreedharan pillai Sudhakaran pillai started on 17.3.2005.I paid amount from my Nre,and furnished my tele and adress.As iam working in U>A>E,I never got even maturity details.In my house my wife is not available and she is with daughter in bangalore.I requested for encashing with Seethalakshmi at kollam office.All my questions are in vain till today.I have an account no :[protected], because of this...
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RPJAIN
from Bhubaneshwar, Odisha
Nov 12, 2010
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pre medical check-up claim

Address: Jharsuguda, Odisha

R/sir,
I have subbmitted my premedical check-up paper's 8 jharsuguda (icici pru.life insurance) branch handed over 2 Mr Bijay Patel(unit Mgr.)
1st off all he misguide me that we have sent your paper 4 process while he deliverred after 1 month (this i confirmed from customer care)and he stopped 2 pick up my phone and didn't replied even when i complained 2 there Branch Mgr.(Mr Naresh satapathy) he had also not co-operate...
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D
Darsh4u
from Mumbai, Maharashtra
Nov 10, 2010
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not receiving of the Insurance Kit even before many calls to the customers

Address: Jind, Haryana

Team

I Am awailing the a policy from your company Icici prudential life insurance company for last 3 and half years bearing policy no[protected] on the Name of Darshan Singh saini . I have taken this policy form a agent of your company who was working with your compoany last 3 years ago but now he is not approachable inspite of my many efforts. That time he told me that i will get my welcome kit within a days time but till...
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si.dilip
from Mohali, Punjab
Nov 4, 2010
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complain against boss & ARM for forcefully resign

Address: Varanasi, Uttar Pradesh

Dear Sir/Mam,
This is Dilip Singh (DM) from Varanasi, sir I want
to inform you that yesterday(3rd Nov.) morning my reporting manager Mr. Jaseem Ahmad was forced me for resignation without any reason. After my
resignation he brings the cake and celebrates in front of the all
branch employee, senior manager and ARM Mr. Santanu Shukla. He was
streamly insult me and he was announce that this...
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S
santoshbehera
from Raigarh, Chhattisgarh
Nov 2, 2010
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repayment of the premium amount.

Address: Khordha, Odisha

Matter:-
I have buy a term plan having 30 years validity with 50 lacs insured amount of ICICI Prudential life insurance Co. Ltd, (Plan-I) on 14.10.2010. Ref No: OL00034379.
On 22.10.2010 I got a call From[protected] regarding my policy on 10 am that the policy has been cancelled those i have not paid the premium amount from my self ICICI bank account. and my premium amount will be re cashed/ returned with in 2working days....
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RIJU BHATNAGAR
from Mumbai, Maharashtra
Oct 30, 2010
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CHEATING / FRAUD BY GUIDES

Address: Mumbai City, Maharashtra

I was introduced to ICICI Life policy, indicating that for 20,000/- Half yearly, premium I get double in 7 years, i.e for 40,000/- annual I get 5,60,000/-. This was introduced by one Mr Raj Mehrotra, calling from[protected] / ( later I also found his mobile No: [protected], from his ICICI colleagues/ NetAmbit promoters, to which he reacted who gave you my mobile number, then he told, I never worked with ICICI, I am Manager with KOTAK Mahendra)....
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yogesh061
from Mumbai, Maharashtra
Oct 27, 2010
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Worst Customer Care Service

Address: Pune, Maharashtra

My name is Yogesh Agarwal and I tried to apply for ICICI Pru iProtect policy couple of weeks back. Due to some reasons I was not able to complete the policy details at one go so i decided to resume it later. I have also received a mail with a link from ICICI Pru from where I can resume the policy.

After a few days I resumed the policy using link provided by ICICI Pru and filled all the details, however when I reached to payment...
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N
Nalls
from Chennai, Tamil Nadu
Oct 25, 2010
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Delay in Partial Withdrawal

Address: Chennai, Tamil Nadu

Dear Sir,

I have given the partial with drawal request on 7th Oct 2010 against my ICICI prudential policy. They said the amount will be creidted in my account by the maximum of 10 days. But even after 18 days the amount not credited.For the last one week I am calling customer care, everytime they are saying it is "InProcess".

I gave the partial withdrawal request due to some urgency. But because of...
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