ICICI Securities — senior relationship manager

Mr. Mayank dwivedi, sr rm, mutual fund advisory had called on me several times and had assisted me in getting all the details of my investments in various mf schemes of different mf houses. He was cordial and helpful.in his last visit along with his colleague he collected application forms duly signed by me along with cancelled cheques for each mf company to help me change my existing bank account.
Almost a month has passed and he has not given any update nor have i received any information from mf companies about change of banker. This gentleman is suddenly unreachable, he does not respond to phone calls, sms and whatsapp messages. His office as per visiting card is at midc, turbhe, navi mumbai.
Since he has cancelled cheques in his possession, i intend to lodge police complaint as a matter of precaution,
His email id mayank. [protected]@icicisecurities.com and mobile # [protected]
I am surprised by conduct of a person who represnts your company as a senior relationship manager.
Please advise him to provide me update and return all documents immediately.