ICICI Securities — Service Quality level at your Chennai outlet

Address: 3, Sowbagya Flats; 23/67 Oliver Road; Mylapore, Chennai 600004

Dear sir,
I am deprived of operating the sec acct 80434023 due to Sign-on prob related to proper linking of my mob number [protected] by your RK Salai branch as well as my account branch at Oliver Road, due to which I brought the stock balance to ZERO.
When I wanted to close the linked acct[protected] and transfer the balance to my main S B acct[protected], I found a "HOLD" for Rs 7901/49. I took up this matter with my Acct Exec at Oliver Road branch on 07 Jan, 2021 and he idenfied this "HOLD" is due a Lien marked by ICICI Sec, and he could not arrange for the release of this HOLD despite his several calls/follow-up with ICICI Sec RK Salai Br.
He expressed regret and aske me to take it up directly with them. I was unhappy, but no choice-tried several times to cotact them but no one was answering or returning the calls.
I am totally sick and tired of the inefficiency at all levels in your Sec office as well as at the bank's branch.
Pls look into and arrange for immediate action, .
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