[Resolved] IDBI Federal — not received the assured amount

geetikaarorabhateja

from Noida, Uttar Pradesh

Nov 6, 2019

Address: BD-15, PitamPura, Vishakha Enclave, New Delhi, New Delhi, Delhi, 110034

I, geetika arora bought a policy no.[protected], client id [protected] on march 31st, 2009 for 10 years. The sum insured amount was 500000 inr. But i recieved 3, 55, 524.587 inr on 12th april 2019. Can you please provide me the justification for that. As same policy my sister neetika arora also bought her policy no. [protected] on 31st march 2009 and she received 4, 39, 868.95 inr. As per your staff in the bank are not providing any clarification for this. Kindly do the needful.

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Aug 8, 2021

Complaint marked as Resolved

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Comments

Federal Bank Customer Care

from Delhi, Delhi

Nov 7, 2019

Hi Geetika,

We are sorry to hear about your experience. Your delight is very important to us. Kindly share your concern along with your contact details at [protected]@federalbank.co.in with your ticket number (59130) in the subject line so that our team can assist you.