Idea Cellular — Complaint against idea channel partner G-Life

Address:122001

I proceed for a new postpaid sim through online request and they call me for documents and security submission after that they came & collect all my documents and security amount(Rs 300) . and he says sim will take 3-4 days for varification process after that it will be activated but after 3 days i called to documents collection boy and inform him for the delay and not done any of varification process by idea . Then he says he will update to their seniors and also give me their seniors no.& and i call to his senior and inform then he behave like a uneducated person and says it takes a time a lot . after that i am trying to call him but he is not reciving our call . It is very poor service by idea . i have completed one week to wait for idea sim activation. Even now sim is not activated
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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