Idea Cellular — Complaint Against Idea - Rejection of Mobile Number Portability

Dear Sir/Madam I have been using Idea Post-Paid mobile no. [protected] for more than last 6 months. I had paid bill of Rs.1100/- (Outstanding Rs.913.26+ Rs.186.74 Extra) on 03/09/2015 as I wanted to go for MNP. I had applied for Mobile Number Portability for my mobile phone [protected] from Idea to TATA DOCOMO vide request no. 17124131 on 04/09/2015. After 4 days on 08/09/2015 my request has been rejected and I have received following message from 1901 :- “Your Port In request for Mob. No. [protected] has been rejected by your service provider(IDEA) due to outstanding payments. Thank you.” Then after talk with customer care and getting surety not to happen this again in future I again applied for MNP from Idea to TATA DOCOMO vide request no. 17190904 on 10/09/2015. On 12/09/2015 my request has been again rejected by Idea due to outstanding payments. This is the 2nd time I've requested for MNP in last 10 days, but till date Idea is not allowing me to move to Tata Docomo despite of calling their customer care service several times. Sir I am feeling highly aggrieved as a citizen of this country wherein I have been harassed and denied my due right of MNP by giving a frivolous reason. I request you to have my complaint examined and take stern action against high handedness of the mobile company Idea by not following Govt. guidelines and denying due right of mine. I also request you to kindly instruct Idea to act on my port request without any further delays and hassles to me. Take Action against high handedness of the Idea Company. Imposition of appropriate penalty, so that it can serve as deterrent to them; Approval of PORT OUT request on immediate basis; Any other relief to me. Thanking you Regards Jatinder Jindal Distt Mansa (Punjab) Mob. [protected]; [protected] Email Id: [protected]@outlook.com