[Resolved] Idea Cellular — deducted data balance did not get back yet

[Resolved] Idea Cellular — deducted data balance did not get back yet

E empty heart from Srivilliputhur, Tamil Nadu Feb 11, 2019

Name bhupen Contact [protected]@gmail.com Postpaid service start on 09.01.2019 Data balance on service start time 11.6gb January month data usage 2.95gb Carry forwarded data balance 3.5gb Usage+carry forwarded = 6.45gb (From 11.6 - 6.45 = 5.15gb not carry forwarded) Where has gone my 5.15gb data. I am complaint against through calling customer care, twitter, email. But till now no resolution. This means idea is a frauder... Otherwise they were understand the situation. Was this information helpful? No (0) Yes (0)
Mar 23, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Feb 12, 2019 Idea Cellular Customer Care's response Dear Customer, As per our recent communication, we request you to share us the screenshot for the data which you have received in order to assist you further. Regards, Lakshmi
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