[Resolved]  Idea Cellular — number one fraud company

Since 22 january, i am complaining about of data balance diducton. But this company is not returned my data balance yet. I already proof the balance diducton, but nothing is happening. Before bill generation, they told me we are unable to do anything before bill generation. But after bill generation, they told me only... We working on it, please be assured... But, if i am not pay their bill on time then they are ready to collect late fees. This is too much from idea..
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Mar 23, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Idea Cellular Customer Care's response
Dear Customer,

We regret for the inconvenience caused. We have escalated your concern to our respective team. Our concerned team will get back to you for further assistance. Your patience & cooperation is much appreciated while we work on this.

Regards,
Lakshmi
 
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