Idea Cellular — Though postpaid number disconnected but still sending monthly bills
B
bhagasb
from Pune, Maharashtra
Dec 7, 2015
Address: Jalna, Maharashtra, 431501
Website: www.ideacellular.com
Hi sir/mam,
I was using Idea postpaid connection and disconnected it for some reason.
I got confirmation of disconnection nubmer [protected] on 9th Nov 2015 form Idea, Also paid all previous bill amount.
But on 4th of Dec which is my bill date, I got an e Bill with monthly rental amount.
How come they send an e Bill for disconnected number.
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Idea Cellular customer support has been notified about the posted complaint.
We sincerely regret issue with your Idea mobile bill. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.
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We sincerely regret issue with your Idea mobile bill. We'll get it checked and contact u with an update. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular