[Resolved]  IDFC Bank — Agent came to Cease Bike - before Due date

Have a Settlement copy valid till 31 December 2022, But today (30 Dec 2022) afternoon a person claiming IDFC Bank (Mobile Number[protected] came to my home to CEASE Bike as its Dues were not paid. Then what is the purpose of the VALIDITY Date, Sir?

As I lost my lost for a few months before, I am arranging funds from the neighbourhood because YOUR AGENT's worst behaviour and shame made me and my family Shame and lost the person who was ready to give money and is now refusing to lend the same. This affects my normal life very pathetically. Also, his actions made me lose my borrowing capacity from the neighbourhood. I need justice and I am not able to pay right now, I need furthermore time to pay in instalments as your Person acted and treated me very badly.
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Feb 25, 2023
Complaint marked as Resolved 
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IDFC Bank customer support has been notified about the posted complaint.
 
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Till now, I never received proper mail or Settlement copy from your bank side.

Only Collection Gundas torture that to my Reference number and my home, already i lost my creditibilty because of your COLLECTION AGENT shouted at home I Lost my Loan Creditibity from my neighborhood.. yet i didn't get a solution for the same. Again I have to go to the NODAL Officer. Your COLLECTION AGENT LADY GUNDAs are speaking very rough and threatening me like that very harshly. I am ready to get a solution but Bank's attitude is very much unbearable.

Since your COLLECTION AGENT LADY GUNDA ATTITUDE is rough, and her intention is to make anger and shout. I also want to convey this to RBI also.

If you are calling daily for the same reason, and how you expect me to answer the same for a long time.

Instead of Calling to Reference People, sending people to my home, why don't you send an Official mail to me Sir. Hope this is what all banks follow.

I am complaining the same to the court also.

Please find attached screenshots for the same.

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