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IDFC Bank Complaints & Reviews

1.8
Updated: Jan 30, 2025
Complaints 1218
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418
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IDFC Bank reviews & complaints page 45

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V
Vikram vara
from Hyderabad, Telangana
Jul 16, 2020
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Instacredit

Address: Lb. Nagar Hyderabad

Sir i want to purchase in amazon but in instacredit not showing amazon website please solve it i want purchase in amazon with idfc instacredit...
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V
Ver123
Jul 15, 2020
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Instacred app se online shopping

Address: RAJAJIPURAM

Instacred app me jab mobile no daalne par user not identify likh ke ata joki mai apna रजिस्टर मोबाइल नंबर डाला था तो ऐसा क्यों हो रहा है...
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S
sanjeev koulgi
Jul 13, 2020
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Idfc loan account 14136486

After continous follow up regularly with your executive at chinchwad branch
still balance overdue amount is not transffered into my account .this is very poor response .inspite of repeated follow up and assurances still it is not done.there is delay of 2 months ..i see that there is no reputation for IDFC BANK at all....
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R
rockysworld91
Jul 13, 2020
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calls more than 20 times a day even if holidays

Idfc bank calls more than 20 times a day even on saturdays, sundays and on other holidays too.

I am getting irritated by these calls.

I "do not want any kind of contact from idfc bank and loan also"

Please help to get rid off these calls....
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E
Erukullasaikumar
Jul 12, 2020
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Late fees against moratorium

My loan no.25895890. From april to june i given moratorium under rbi guidelines. But idfc peoples called me and asked to pay emi through online if possible. So i made a online payment on may 9 and 10. After that they charged me as late payment of 700 rupees for april and may, how shall i pay when this is your mistake or should i sent a complaint to rbi with your message and loan details. I already sent more than 5 complaint mails to you still...
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P
Priyanka10868
Jul 8, 2020
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Receiving too many incoming promotional calls daily

My registered mobile no is [protected] and i am receiving too many incoming calls and msgs from the bank. Sometimes it’s like 12-13 times a daytgat i have to block so many numbers at my end. So, could you plz look into the matter and ensure that i won’t be getting these many calls in future.

Thank you...
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M
Mk Traders
Jul 7, 2020
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kist k liye pareshan krna

Address: Pipariya

Idfc bank wale kist k liye pareshan kr rhe h jabki mene suna hai rbi ne august tak kist m rahat di hai fir bhi idfc bank wale keh rhe hai agr kist ni di to record kharab ho jayga or 12 kist astra bharna padegi...
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A
Abhisheksawant51
from Mumbai, Maharashtra
Jul 4, 2020
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over due charges - loan account

Address: Idfc Bank, BKC

Hi team,

Find my below mail send to idfc bank customer care nodal head, head of grievance but no response.

— forwarded message —
From: abhishek sawant
Date: sat, 4 jul 2020, 1:10 am
Subject: over due charges - loan account
To:,,,,,,

Hi team,

I have being charged for over due of rs 708 in my loan amount, emi date was 02july 2020. But you debited...
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S
sachin khopkar
Jul 2, 2020
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My fastag is blacklisted

Please remove my blacklisted account...
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A
Anju Sengupta
Jun 30, 2020
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wrongly debited bouncing charges and wrong emi adjustment

Address: 7/1, Ground Floor, Lords Building, Lord Sinha Road,Middleton Row, Park Street, Kolkata - 700071
Website: customer.care@idfcfirstbank.com

Dear sir, i have a personal loan from your bank a/c no.17395250 from idfc first bank. I have been suffering their ecs system from from saving bank a/c no. [protected] of sbi. I have many times complain to idfc first bank, but they did not solved and correction my loan a/c. I have pay every emi on every month on date and four month emi bounced, but they are every month wrongly cheque bounced on my saving a/c and deducted bouncing charges from...
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M
Mit Jani
Jun 30, 2020
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Fastag

On 28th of june i was travelling and when i was passing a toll, i was not able to pass. And someone from the toll pass told me that my fastag is damaged. And i had to pay it by cash with the fine in spite of the balance in the fastag.

I want to know the issue and how can i solve it.

I have been trying to call customer care but it is not reachable.

I don't know how should i solve this problem.br...
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I didn't apply for an loan in idfc first bank, even i don't have an savings account also.

But, in my cibil it was reflecting i have a loan from idfc first bank and status is active...
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S
steve hudson magesh
from Coimbatore, Tamil Nadu
Jun 28, 2020
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Late fee charges on moratorium period

My loan no.25340227. From april to june i given moratorium under rbi guidelines. But idfc peoples called me and asked to pay emi through online if possible. So i made a online payment on may 13th. After that they charged me as late payment of rs.600 for april and may, how shall i pay when this is your mistake or should i sent a complaint to rbi with your message and loan details. I already sent more than 5 complaint mails to you still you...
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Unable to reach out to customer support it has been more than 2 months. It keeps on rotating the same message.
Not sure if that's working. Pathetic customer care service.

I would suggest no one should use idfc fasttag.

My tag id is 34161fa820328ee803696e40.
Customer id 830257

Can you remove it from black list....
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C
chary.damodara
Jun 24, 2020
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Idfc cashback cheating

Address: Hyderabad

I bought an dishwasher from bajaj electronics through idfc first bank. They said you will get a cashback of 5000 after your 4th emi while buying. But when i contact them they are saying disbursement from stores got late so we are unable to process the cashback. They simply fooling the people saying cashback and providing lame reasons when we ask about it even though mistake is from bank side..
I contacted so many times bank manager...
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S
steve hudson magesh
from Coimbatore, Tamil Nadu
Jun 24, 2020
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False late fee charge during moratorium period

I'm steve, i bought a personal loan for mobile purchase from idfc bank. From april to june under rbi order i provided with 3 months moratorium. April month all 3 loans not passed as per rbi order. But on month of may a idfc staff called me and asked to pay due by online if possible. So i made a online payment on may 13, 2020. After making payment they treated it as late fee and april month as bounce and charged me rs.600. When i asked about...
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B
Bhagwat Singh Ranawat
from Powai, Maharashtra
Jun 23, 2020
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Bank dont close my fastag

Dear sir/medam

I wnt to close my fastag of vhicle number up64at3086
I dont have fastag in my truck
I mail u but u cant reply me...
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A
ajay chib
from Mumbai, Maharashtra
Jun 23, 2020
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fake loan account

Flipkart had assigned me 5, 000 rupees as my paylater credit and upon checking my cibil score, i was shocked to fine that idfc had granted me 60, 000 worth of loan, i have noticed a foul play here and would like to take this as high as possible if we just think about the masses of the people involved in flipkart paylater, we cam guess what big a scam this is. I would like to have a resolution on this as soon as possible

Ajay...
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A
Arbin Taj
from Bengaluru, Karnataka
Jun 22, 2020
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Deduction money

Address: Kormangala
Website: Head.customerservice@idfcfirst.com

My name is arbin taj my loan Number is 28489537 my payment date is every month of 2 but i have do payment of june on 31 may that mean before 2 days before i have done payment but this idfc bank has ecs charges me 940rs on 10th june again on 20 june i got sms 940rs will be charge i have mail lots of time no one else responce i called for customer care also im a pregnant women cant able to visit branch also so i request to return my amount...
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U
Umang Dwivedi
Jun 16, 2020
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No one is picking up customer care no

No one is picking up customer care no
The fasttag on different toll shows block list even after submitting every document and 1500 rs in the fast tag account.
Do contact...
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