[Resolved] IDFC Bank — idfc fastag blacklisted for my truck

shaktising1122

from Palwal, Haryana

Jan 25, 2020

Address: J6, shanti colony, Ring road, Madhavaram, Chennai, Tamil Nadu, 600060

I'm from chennai and got a tag from a dealer at the local toll plaza, i wanted paytm but he told idfc tags are good. He told me to download boss app and do the verification and gave me the tag. After verification in boss app still the idfc tag shows blacklisted. I contacted the dealer he keeps on telling that it is in process. I tried calling idfc bank customer care multiple times, still they gave no response. They never pick up any calls.
Vehicle no. Hr61d8730

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May 28, 2020

Complaint marked as Resolved

IDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2020

IDFC Bank Customer Care's response Dear Sir,
We regret the inconvenience caused to you. We request you to write to us at [protected]@idfcfirstbank.com or you may reach us at[protected]. Our team will get in touch with you at the earliest to assist you.
Team IDFC FIRST Bank.

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Comments

Haribg

Feb 3, 2020

I bought a fastag through highway delite app, which is linked to IDF Bank.and IDFC bank deducted extra amount from my account, , I called the Helpline number and even mailed them but did not get any response from Helpline..