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IDFC Bank — Wrong report in my cibil

I haven't taken any personal loan in IDFC First Bank but my CIBIL report from Transunion shows a personal loan with IDFC First Bank with account no. 29614757and active status.

I request IDFC to correct the information with CIBIL.
Also would like to know why such wrong details are being reported to CIBIL which would damage my CIBIL score.
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