[Resolved]  Ifb Industries -umar Enterprises — Worst customer service - washing machine

Address: Chennai, Tamil Nadu, 600083

Hello, i registered a complaint with ifb cust care on 09/05/16 as my washing machine was not working. Technician (Ramesh) arrived the next day and told that the central board and door lock need to be replaced and made me sign the amc by charging rs. 2405 the same day (10/05/16) and asked me to register a complaint once again after a month. I waited for a month and then called cust. Care on 12/06/16 to register my complaint and the ticket no is [protected] and asked me to call umar enterprises (Why customer need to call a third party?) i spoke with mahesh, srinath, akshay etc from ifb cust care and ramesh, divya and umar from umar enterprises, but till date my complaint wasn't resolved. Now, nobody is picking up my phone. I'm very much frustrated with this kind of customer service. Never expected such a horrible experience with ifb. Worst customer service. Already by now, hope my complaint will be taken care of without further delay.