IGL PNG gas pipeline — Unprofessional customer care and too much hidden cost

Address: New Delhi, Delhi

This is get under your notice that I m so pissed of with the way your company customer care deals with customers.they are so rude and unprofessional in dealing with complains and issues and at end they say that if you have so much of problem then please get connection disconnected.and I don't understand companies policies, you take 5 days to remove the instrument and to reset it you need 16 days.16 days to resent the device...a household without gas connection for 16 days.what the benefit to get the connection, i feel so cheated and I feel so stupid to get your gas connection.my BPNO is [protected] and I hope some intelligent and concern person who ever reads this mail can understand a customers pain and get issues resolved asap as it too much of inconvience to the end user.