[Resolved]  Inc 5 — Return not initiated

Website: inc5shoes.co.in/pages/contactus

On the 19th July my order for Inc5 delivered the shoes doesn’t fit so I emailed them about my issue about the exchange or the return so that i can reorder my shoes in proper size. On 19th the replied to me by saying that they won’t allow exchange but would initiate return if I proceed. I said yes, since then i am waiting for someone to come and pick up the return but there is no response form the other end. I have tried calling and emailing all the customer care contacts but neither there is a reply to mail nor the calls are answered. I have attached the screenshots of the mail pls find the solution asap.
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Jul 28, 2021
Complaint marked as Resolved 
 
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