Independent TV — my booking id is r[protected] not yet installed

Address:

c/o nagegowda 6th cross nareguddanahalli,pin 577102, 577102

My booking id is r[protected] not yet received any information regarding installation do the needful action. I was already booked at 14-12-18, simply they are telling now there is no possibility to install dth connection we are refunding amount to your bank, but they havnt cleared my refund amount till now, they are simply telling wait for some more days from fast two months, but they are not ready to solve my refund issue.