[Resolved]  India Infoline Finance [IIFL] — Foreclosure document not provided

I had to raise this complaint after making multiple attempts since feb 25th 2021 to get my forclosure document, I have visited Moti nagar delhi branch, I have called customer care numerous times, I have marked email to nodle office and zonal office but no body cares at all. It has been a month since I am trying to get the forclosure, my loan is ready with LIC but not able to get it transferred because of not having the forclosure. Customer care hangs up on me when I ask the reason, branch doesn't give a damn about this. Really frustrating and they will charge me interest for the period as well without my mistake.

Please look into this and help

Loan no - IL10036158
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Mar 22, 2021
Updated by Raziquenaj
They took almost a month to provide me the forclosure document and they charged me interest for that period, and now in the forclosure letter they are charging me almost around 4% of the total amount as forclosure fee. I mean why should an individual who is trying to foreclose the home loan account should pay this much of high charges.

Attaching the forclosure document
Mar 22, 2021
Updated by Raziquenaj
Pls find Forclosure document

Verified Support
Apr 01, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1054
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR