India Infoline Finance [IIFL] — Non activation of karvy account

Address: h no 172, sai krupa enclave,, nagaram hyderabad-83, nagaram hyderabad-83

Sir,
I, Mr N Maruthi, is an existing trading account holder since 2008, due to no transaction my account seems freezed, this account was opened during 2008 time when I serving INDIAN AIR FORCE, now I am retired and joined Union Bank of India. During my service in bank o have purchased Andhra bank shares and after amalgamation of bank my share converted to Union bank and during the same time Karvy is closed, my existing shares now placed at IIFL and in a freezed mode.

I, several times approached customer care and every time a unique reply came from each executive, I was told to close the existing trading account and my account will be initiated by sending a link, further can be activated via OTP.

I several times requested them to update my mail and phone no. as per karvy details as I neither hold that phone no. nor that mail id which held with trading account.

I am also attaching few documents which were sent to your head office for update but my first application tandon stating that I didn't furnish cancelled cheque. when I enquired about it they updated me on this stating that they have already sent a mail to my registered mail id ( which I don't hold any more).
Inspire of repeated mails and calls to customer care I didn't find any fruit fill results, I see an esteemed organisation couls nt handing a simple job.
Your tag line say one stop solution, but I sincerely tell you, I am stopped for just one simple work.
There exist so many call and correspondence with your head office but unable to furnish the same to you due to mail attachment 20 mb limitation.

Expect you to kindly do the need full

N Maruthi
[protected]

Sir,
Reference is made to the attached files,
Courier received by your iifl office on 03 dec 2021 for your reference the courier consists of the attached document as specified by your office via mail.

I request your good office to activate my account as soon as possible and it is being 17th dec 2021 and already 14 days consumed by your one stop solution iifl office.
12048900
03406127

N Maruthi
[protected]
[protected]@gmail.com
ALWPM5968Q