[Resolved]  India Infoline Finance [IIFL] — requires immediate action & revert :- fake update of my experian & equifax credit score which lowered my score to 551 n e

Dear krazybee,
I am abhishek ajay jha holding mobile no. [protected] and email id - [protected]@gmail.com. I just checked my experian and equifax credit scores at paisabazaar.com, where i found you have reported a fake update of my delayed payment for experian and equifax credit score whereas nothing such was found in my payment history. I have been a year long old customer of krazybee and nothing such was expected from you.
You have always advertised that you will allow a chance even if we have been late for 3-5 days and nothing was there in my case then may i ask you the question why???
I request you a immediate update to experian & equifax that it was a fake update and dont destroy the life of students by doing these things or else i will have to rate you a single star on play store and also i will have to update this things on social media websites like facebook, linkedin, twitter etc.
Please dont play with my carrier as you have reduced my score to experian -708 and equifax to 551..

Please find attached:-
1) scores by experian and equifax from paisabazaar.com
2) fake update by krazybee (India infoline pvt ltd)

Please revert me with the update at the earliest you can, with the news of correct reporting to equifax (Even you cant see any such late payment that was 30-59 days pending) i never paid you late please have a glance.
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Jan 31, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Dec 31, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Abhishek Ajay Jha,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Verified Support
Dec 31, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Abhishek Ajay Jha,

We hope that you have received a call from our senior officials & the same has been addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
 
1 Comment

Comments

Dear krazybee,
I am Raja raj holding mobile no. [protected]and email id - [protected]@gmail.com. I just checked my experian and cibil credit scores at paisabazaar.com, where i found you have reported a fake update of my delayed payment for experian and equifax credit score whereas nothing such was found in my payment history. I have been a year long old customer of krazybee and nothing such was expected from you.
You have always advertised that you will allow a chance even if we have been late for 3-5 days and nothing was there in my case then may i ask you the question why???
I request you a immediate update to experian & cibil that it was a fake update and dont destroy the life of students by doing these things or else i will have to rate you a single star on play store and also i will have to update this things on social media websites like facebook, linkedin, twitter etc.
Please dont play with my carrier as you have reduced my score to experian -695 and equifax to 728..

Please find attached:-
1) scores by experian and equifax from paisabazaar.com
2) fake update by krazybee (India infoline pvt ltd)

Please revert me with the update at the earliest you can, with the news of correct reporting to equifax (Even you cant see any such late payment that was 26 days pending) i never paid you late please have a glance.

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