India Post — about behaviour of employer

Address: Mathura, Uttar Pradesh

This is about the behavior of person engaging in post office work. And about the bad bo past office baad mathura.
That person inside post office behaves to customer in such a way that customer is of schedule cast and he is thakur.
I went their for my pan card and this make me amazed. That person is using language which seems abusive or very much derogatory.
Please take immediate action toward his behavior.
Govind singh raghav
Village baad post baad mathura
Uttar pradesh