India Post — about post service

Address: Thane, Maharashtra

Sir.in thane kasarvadvli post office branch there is always problem of saving our money because employee always given resone to me about "system problem, technical issue" so what is this.? Today they r told me our branch head is on leave so technical issue happend so we r not take your money. I will also give complaint to pmo office. Because my saving a. C. Is "sukanya yojana" so how we can save our money in it?